28 Customer Support Analyst (FT) Jobs in Miami, FL
Medusind Inc. is Hiring a Customer Support Analyst (FT) Near Miami, FL
Our four-prong approach of an excellent management team coupled with detailed eye for processes, experienced manpower, and cutting edge technology helps us deliver superior, cost effective services to our clients across the globe.
- Health insurance
- Dental insurance
- Vision insurance
- Employer paid life insurance
- Employer paid short-term and long-term disability
- Voluntary additional life insurance
- Employee Assistance Program
- 48 hours of sick time after three months
- 80 hours of vacation time after six month
- $400 referral bonuses
Principal Responsibilities:
- Coordinates the resolution of incidents and pended open incidents, initiation of appeals, including the verification of demographic and insurance information, when needed.
- Pursues insurance carriers by placing phone calls, documenting all work performed.
- Works client requests that come in via email in a timely manner and provides updates.
- Providing clients assigned World-Class service.
- Resolving issues related to product system features, functionality.
- Retain clients by monitoring Medusind performance and overall account analysis.
- Develops and maintains effective client relationships to ensure the provision of services rendered are in line with client expectations.
- Manages client expectations by effective communication of services parameters, client responsibilities, and impact of decision making to the provision of service.
- Provides customer service by responding to client requests and questions and resolving client issues within established service levels and committed timeframes.
- Previous medical billing experience, with multiple specialty experience preferred
- Previous experience with private, government, and workers’ compensation insurance companies a plus
- Strong verbal, written, organizational, and interpersonal skills
- Ability to organize and prioritize workload to manage multiple tasks, and to meet deadlines
- Ability to change tasks as needed for urgent issues
- Ability to work with individuals at all organizational levels
Job Summary
Full Time
$54k-70k (estimate)
12/30/2023
05/22/2024
medusind.com
Miami, FL
100 - 200
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The job skills required for Customer Support Analyst (FT) include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Analyst (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Analyst (FT). Select any job title you are interested in and start to search job requirements.
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