You haven't searched anything yet.
Careers that Change Lives
The Medical Surgical Group strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.
We believe that when people from different cultures, genders, and points of view come together, innovation is the result — and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.
This will be a remote position, but the individual must support the respective time zone for the assigned territory.
A Day in the Life
In this role as a Regional Account Service Representative (RAS), you will drive end-to-end coordination of the customer experience for the commercial team supporting regional customers. This includes but is not limited to coordinating and expediting resolution of issues across the offer-to-cash value stream including: pricing/contracts, order entry, order management. The RAS will drive optimal coordination between various stakeholders including sales, customer service, pricing administration, logistics, and distribution (internal and external) with an objective of optimizing the customer experience.
You will work in conjunction with Field Sales Management, Commercial Operations, Offer Development and Pricing, Customer Service, Logistics, Distribution, Sales Administration and Customer Rebates and other stakeholders who influence the customer experience spectrum, to identify opportunities to enhance process and to monitor and drive enhancements to the customer experience.
Responsibilities may include the following and other duties may be assigned.
Must Have: Minimum Requirements
High school diploma or equivalent
Minimum of 10 years of relevant experience in Customer Service or Logistics
Nice to Have
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) and benefits here .
The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
Full Time
Medical Technology
$73k-96k (estimate)
04/17/2024
06/15/2024
medtronic.com
WASHINGTON, DC
>50,000
1949
Public
PETER B SLONE
$3B - $5B
Medical Technology
Medtronic is a medical technology and services firm that manufactures devices and therapies to treat for chronic diseases.
The job skills required for Customer Service Representative V include Customer Service, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative V. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative V. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative V positions, which can be used as a reference in future career path planning. As a Customer Service Representative V, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative V. You can explore the career advancement for a Customer Service Representative V below and select your interested title to get hiring information.