Job Details
Job Location
Oakland Adoption Center - Oakland, CA
Position Type
Full Time
Salary Range
$20.50 - $21.00 Hourly
Description
The Animal Care Coordinator (ACC) is responsible for providing excellent care for the shelter animals and maintaining the progress of their journey into and out of the shelter. From an animal's initial intake, behavioral and medical assessments, and ongoing supportive care, the ACC will be there for them each step of the way. The ACC also extends professional and courteous information regarding adoption, general animal care, training, and other services to all patrons. In conjunction with the Customer Care team, the ACC works with potential adopters to identify suitable matches with animals and helps facilitate reunification between lost pets and their families.
Qualifications
Essential Duties and Responsibilities

• As part of the Animal Care team, perform routine, daily, animal care tasks (diet preparation, feeding, cleaning, housebreaking, etc.) for all shelter animals.
• Perform preliminary physical examinations on all cats and dogs received, which includes properly completing necessary paperwork.
• Administer vaccines, treatments, medications, and perform antibody/antigen tests as needed.
• Perform initial behavioral evaluations of dogs and cats receive, including overall health and behavior evaluations of possible owner surrender animals.
• Observe and document dog and cat behavior and health concerns and report to appropriate staff.
• Deliver excellent customer service, at all times, including while facilitating and processing adoptions, returns, surrenders, and during other client interactions.
• In cooperation with Animal Recruitment Coordinator, facilitate the transfer of animals to EBSPCA.
• Maintain regular and predictable attendance and punctuality.
• Initiate and maintain animal records (paper and electronic) in an organized, systematic manner.
• Provide feedback to supervisory staff regarding animal plans (behavior modification, surgery, foster, adoption, euthanasia).
• Assist with answering phone calls and replying to e-mail inquiries, as needed.

Qualifications

• Animal care knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms, and handling techniques.
• Minimum one-year experience working with animals. Experience in an animal shelter setting highly desirable.
• Competent in basic veterinary techniques/procedures, such as venipuncture, administering vaccinations, and administering oral medications strongly desired.
• Proven organizational skills as well as clear and effective communication skills with coworkers and others.
• Ability to multi-task and thrive in an active, dynamic, environment.
• Proficient in Microsoft Office applications; familiarity with Shelter Buddy shelter software program desired.
• Treats all animals humanely, with compassion and concern, both on and off the job.
• Reliable transportation required. A valid CA driver's license and evidence of insurability strongly desired.
• Multilingual fluency preferred.
• Pre-employment background check and drug screening clearance required.
• High school graduate or equivalent.

Working Conditions

• Work is primarily performed in an animal shelter environment with exposure to detergents, cleaning products, wet and humid environments, and seasonal outdoor conditions.
• Must be competent handling dogs and cats of all sizes, ages, and temperaments. Requires the ability to maintain control over large dogs which can include pushing and/or pulling over 50 pounds.
• Weekend work required; must be available to work evenings and holidays, as needed.
• Animal contacts and related injuries, including bites and scratches, may occur. May occasionally handle sick, injured, or deceased pets.
• Noise exposure varies and often includes uncontrolled barking and other animal vocalizations.
• Animal waste contact, smells and visual exposure are prevalent.
• Must be able to lift 20 pounds on a frequent basis and occasional lifting up to 75 pounds with reasonable accommodation.
• Frequent standing, walking, bending, crouching, kneeling, and stooping.
• Eligible and approved drivers may transfer animals between all East Bay SPCA campuses and offsite locations (fleet vehicle provided or mileage reimbursement if using personal vehicle).