• greet patients
• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• maintain and manage patient records
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• transfer calls as required
• schedule patient appointments
• collect co-pays and payments
• report statistics as required
• schedule hospital admissions, tests, scans and outside appointments for patients
• obtain external medical reports as required by medical professionals
• respond and comply to requests for information
• deal with incoming and outgoing post
• complete other clerical duties as assigned
• maintain stock of forms and office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality
• sale experience is a plus

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Healthcare setting:

• Medical office
• Outpatient

Medical specialties:

• Internal Medicine

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Vietnamese (Required)

Ability to Relocate:

• Riverside, CA 92501: Relocate before starting work (Preferred)

Work Location: In person