To professionally and efficiently provide assistance to Hispanic customer base.

Potential Schedule

Sunday-Off

Monday-9:30-6:00

Tuesday-9:30-6:00

Wednesday-Off

Thursday-9:30-6:00

Friday-9:30-6:00

Saturday-9:00 to 5:00

• Answer telephone calls and log all calls in HEAT CRM.
• Must possess bilingual skills to communicate and translate for our international customers.
• Accountable for telemarketing sales to customers including contacting customers to solicit orders.
• Coordinate product delivery, billing, and payment of product sold.
• Develop and maintain sales tracking sheet for product sold.
• Provide support in problem resolution of order questions, billing, and invoicing of product.
• Support Sales/Marketing Department by communicating programs and services for both current and potential customers.
• May be required to perform other tasks as assigned by management.
• Alert appropriate departments on issues or concerns on behalf of customers and follow up with customer with findings and/or solution.
• Key credit request and arrange pick up or credit for product or services.
• Provide clerical support within department.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Hickory, NC 28601: Relocate before starting work (Required)

Work Location: In person