Job description

This position will be an administrative assistant for a thriving, private psychiatry practice in the triangle area in NC. The ideal candidate for this position has an excellent phone manner, administrative skills and is proficient with Microsoft Office Suite. We are looking for an organized person who is able to manage multiple tasks and meet deadlines. This position includes daily interactions with patients so a friendly and professional demeanor is required.

Responsibilities include:

• Answer phones and schedule appointments; Manage voicemails and patient messages
• Prepare patient information/records/insurance prior to appointments
• Organize and upload patient documentation into the EMR software
• Verify patient’s benefits eligibility with insurance companies
• Check in/out patients
• Manage patient payments and receipts
• Helping with various tasks around the office and assisting other team members as needed.

Qualifications

• Proficiency in Google Suite
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Experience using Electronic Medical Records (EMR)
• High School Diploma required, Associate Degree or higher preferred
• Experience in Mental Health or Medical Office is highly preferred.

Additional Benefits

- Holiday Pay

- PTO

-Medical, Dental & Vision Insurance following 30 days of employment

The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. From scheduling patient appointments, to communicating with clinicians and office administrative staff, you will be responsible for completing multi-level tasks in a professional and timely manner. This position is ideal for an individual with medical office experience, CMA certification, and/or interest in the field of psychiatry.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour, based on experience

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Preferred)
• Medical office: 1 year (Preferred)