About the Role: LSP is seeking a Plumbing Service Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling!

At McVay Plumbing, Heating & Cooling we hire the best of the best! Each and every McVay team member is committed to providing our customers with the highest level of expert service in a friendly and professional manner. We are incredibly proud of our team members and want you to know that it’s our goal to provide 5-star service to every customer, every day.

As a Residential Service Plumbing Manager, you will be responsible for overseeing our residential plumbing service department and ensuring the delivery of top-quality service to our valued customers. Your leadership abilities, technical expertise, and commitment to customer satisfaction will be instrumental in driving the success of our plumbing division. We offer competitive compensation, comprehensive benefits, and a supportive work environment where you can thrive as a leader.

Responsibilities:

• Lead, mentor, and motivate a team of residential plumbers, providing guidance and support to maximize their potential.
• Oversee all aspects of the residential plumbing service department, including scheduling, resource allocation, and project management.
• Ensure the timely and efficient completion of plumbing service calls, repairs, and installations.
• Conduct regular performance evaluations, provide constructive feedback, and implement training and development programs to enhance the team's skills.
• Foster a customer-centric culture within the plumbing department, emphasizing exceptional service, professionalism, and attention to detail.
• Collaborate with other department managers to streamline operations, optimize resource utilization, and enhance overall customer experience.
• Maintain a high standard of workmanship, ensuring compliance with industry standards, local codes, and safety regulations.
• Develop and maintain strong relationships with customers, addressing any concerns or issues promptly and effectively.
• Implement and monitor key performance indicators (KPIs) to track the department's performance and identify areas for improvement.
• Stay updated on industry trends, advancements, and best practices, and share knowledge with the team to promote continuous learning and growth.
• Manage inventory, equipment, and supplies, ensuring they are well-maintained and readily available for service calls.
• Collaborate with the sales and marketing teams to identify opportunities for business growth and develop strategies to attract new customers.
• Uphold company values and policies, consistently representing the company in a professional and ethical manner.

Qualifications:

• Proven experience in residential plumbing services, including installations, repairs, and maintenance.
• Journeyman Plumber certification or equivalent.
• Strong leadership abilities, with a track record of successfully managing and developing teams.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members, customers, and other stakeholders.
• Solid understanding of plumbing systems, fixtures, and materials.
• Strong technical knowledge and problem-solving skills.
• Detail-oriented with a focus on delivering quality workmanship and exceptional customer service.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.
• Proficiency in using plumbing software and other relevant tools.
• Valid driver's license and clean driving record.

Why You'll Want To Work Here:

• Competitive salary
• Flexible vacation policy
• Full medical, dental, and vision packages, 401(k)
• Opportunity to work for a high growth company backed by institutional investors.
• Access to our ongoing leadership training and development programs
• Wellness, Work from home and Learning Stipends available.

Salary Range: $80,000 - $120,000 a year

About Us: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 25 leading local brands and we are rapidly expanding our footprint. LSP exists to serve our partners – our role is to create unmatched growth opportunities for our partner brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. We are guided by our core values of courage, partnership, and relentlessness, and we aspire to build the highest quality network of home service companies in the United States.

McVay Plumbing, Heating & Cooling and Legacy Service Partners are equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Job Type: Full-time

Pay Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Performance bonus

Ability to Relocate:

• Gibsonia, PA: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Performance bonus

Ability to Relocate:

• Gibsonia, PA 15044: Relocate before starting work (Required)

Work Location: In person