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Event Planning Manager
MCR Hotels New York, NY
$117k-147k (estimate)
Full Time | Accommodations 1 Week Ago
Save

MCR Hotels is Hiring an Event Planning Manager Near New York, NY

Event Planning Manager

1 World Trade Center, New York, NY 10007, USA Req #6570
Friday, May 10, 2024
Event Planning Manager
Essential Job Function and Purpose
The Event Planning Manager is responsible for overseeing the planning and organization of all aspects of events and groups at the hotel. This role involves establishing and maintaining relationships with clients to ensure their satisfaction, handling consultations and negotiations, and providing tailored services throughout the planning phase. An ideal event planning manager for a hotel should be passionate, creative, detail-oriented, and dedicated to client service as well as resourceful.
Primary Responsibilities
  • Responsible for preparing all event documentation and coordinates with Sales, property departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases of property events. An ideal event planning manager for a hotel should be passionate, creative, detail-oriented, and dedicated to client service.
  • Ensures their property events have a seamless turnover from sales to service back to sales.
  • Recognizes opportunities to maximize revenue opportunities by up-selling and offering. enhancements to create outstanding events.
  • Managing Event Logistics and Operations.
  • Ensuring MCR Sales Standard of Procedures are followed and completed accurately.
  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
  • Greets customers during the event phase and hands-off to the Event Operations team for the execution of details.
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
  • Manages group room blocks and meeting space for average to large-sized assigned groups.
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
  • Uses their judgment to integrate current trends in event management and event design.
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
  • Participates in customer site inspections and assists with the sales process as necessary.
  • Performs other duties as assigned to meet business needs.
  • Ensuring and Providing Exceptional Customer Service.
  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations.
  • Oversees their customer experiences from file turnover through the post event phase until turnover back to sales.
  • Responds to and handles guest problems and complaints.
  • Assists in the sales process and revenue forecasting for customer groups
  • Up-sells products and services throughout the event process
  • Forecasts group sleeping rooms and event revenue (catering and audio visual).
    Reservations Coordinator Qualifications
    • High school diploma or GED; 2 years of experience in catering sales, event sales, and planning, or related professional area
    • Strong computer skills and familiarity with industry-specific systems, such as CI/TY, along with proficiency in Microsoft Office and Google Apps
    • Excellent time management, organizational and problem-solving skills
    • Strong communication skills and customer service experience
    • An aptitude for self-motivation
    • A can-do attitude and a hands-on approach to client management
    • Strong computer skills
    • A flexible schedule that allows you to be available days, nights, holidays and weekends based on the demands of the hotel and clients.
Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Other details

  • Job Family Hotels
  • Pay Type Salary
  • Min Hiring Rate $80,000.00
  • Max Hiring Rate $85,000.00

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$117k-147k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

07/11/2024

WEBSITE

mcrhotels.com

HEADQUARTERS

FLOWER MOUND, TX

SIZE

100 - 200

FOUNDED

2006

TYPE

Private

CEO

RICHARD T MORSE

REVENUE

$5M - $10M

INDUSTRY

Accommodations

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MCR Investors is a provider of hotel asset management, sales representation and revenue management services to the hotel industry.

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The following is the career advancement route for Event Planning Manager positions, which can be used as a reference in future career path planning. As an Event Planning Manager, it can be promoted into senior positions as a Meeting/Event Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Event Planning Manager. You can explore the career advancement for an Event Planning Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Planning Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Planning Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Planning Manager jobs

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Step 3: View the best colleges and universities for Planning Manager.

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