7 CUSTOMER SERVICE REP I Jobs in Ontario, CA
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McLane is Hiring a CUSTOMER SERVICE REP I Near Ontario, CA
The Customer Service Representative I for Foodservice obtains customer orders in a timely manner and meets deadlines while providing exceptional customer service.
McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details:
- Pay rate: $15.88 to $18.50 per hour.
- Schedule: Sunday-Thursday 1PM-9:30PM
- Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
- 401(k) with annual company match.
- Paid holidays, vacation time, educational assistance program, and more!
ESSENTIAL FUNCTIONS:
- Be the front line contact to customers, corporate contacts, and walk-in visitors.
- Answer and assist incoming callers with product related issues, delivery questions, and concerns.
- Process credit requests utilizing the Call Tracking System.
- Process customer order guides, add-ons, late add-ons, deletions, redeliveries, customer pickups, DC transfers, and special order request from outside vendors.
- Process and distribute daily reports to include: Exception report, Open Credit Order report, Open Sales Order report and Credit Order History report.
- Complete daily surveys to meet company's criteria, and complete daily survey calls for Borders and Sky Venture franchisee groups.
- This position has additional duties. Special projects may be assigned at the position supervisor's discretion.
MINIMUM QUALIFICATIONS & REQUIREMENTS:
- Have a high school diploma or equivalent.
- At least 1 year of call center or foodservice distribution experience is preferred.
- Have experience in dealing with high call volumes.
- Have a basic working knowledge of Microsoft Office programs (Excel, Outlook, Word).
- Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Summary
Full Time
Wholesale
$33k-41k (estimate)
01/31/2023
09/05/2023
mclaneco.com
TEMPLE, TX
15,000 - 50,000
1894
Private
TONY FRANKENBERGER
>$50B
Wholesale
Related Companies
About McLane
McLane is a wholesale distributor of groceries and non-food items to convenience stores, drug stores, wholesale clubs, and mass merchandisers.
The job skills required for CUSTOMER SERVICE REP I include Customer Service, Call Center, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REP I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REP I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER SERVICE REP I positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE REP I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE REP I. You can explore the career advancement for a CUSTOMER SERVICE REP I below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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