Job Description
JOB SUMMARY:

• Responsible for direction and/or management of development of programs and promotions for the Las Vegas Special Events and/or Promotions Department handling additional tasks as identified.
• Create and execute new marketing programs and enhance existing marketing programs in order to remain competitive in the market.
• Leads National Gifting and National Promotions programs.
• Make recommendations for and demonstrate a comprehensive understanding of competitive set offering insights readily.
• Ensures that guest communications are handled in a clear, professional, and timely manner.
• Manage office staff, property partners, and administrative team.
• Strive to improve, implement and streamline departmental operations, thorough the continuous assessment of policies and procedures.

KEY JOB FUNCTIONS :

• Maximize profitability of special events, marketing programs and tournaments by targeting proper segment of customer base.
• Responsible for event/promotion budgeting, data selection, invitation creation and overall strategic planning.
• Assists in actualizing budgets for individual special event productions, recording expenditures and charting variances.
• Coordinate vendors using the bid process and ensure correct and timely billing. Oversee and inspect outside vendors and their job performance.
• Maintain close ties with targeted guest through personal contact by phone and in person.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company polices.
• Acts as a role model and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Provides necessary information to enable appropriate departments to evaluate success of special events based on casino drop and other qualitative measures.
• Ensures assistance to our internal and external customers in a friendly, timely and efficient manner.
• Maintains confidentiality of sensitive materials.
• Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.

EDUCATION and/or EXPERIENCE:
3 years of relevant marketing experience managing relationships and marketing software and/ or marketing programs.

• Bachelors in marketing, business, operations management, finance, or related field
• Loyalty marketing experience strongly preferred.
• Working knowledge of Caesars Rewards systems, a plus - PKMS, CMS, WINet, Offer System. Promotional equipment - encoders, printers, workstation terminals.

QUALIFICATIONS:

• Experienced in managing programs with a detailed understanding of operations, prioritizations, and service level standards.
• Ability to manage large complex projects including managing to a project timeline, ensuring quality deliverables, effective communication and project risk management.
• Strong verbal, presentation, and written communication skills. Ability to communicate internally across all levels of the organization and externally with partners.
• Technically and computer savvy
• Shows strong initiative and aptitude for information.
• Proactive mentality and flexibility
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Excellent interpersonal and problem-solving skills.
• Must have excellent customer service skills.
• Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experience.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

EQUAL EMPLOYMENT OPPORTUNITY: The Company provides equal employment opportunity for all applicant and Team Members. The Company does not discriminate on the basis of any legally protected characteristics, including: race, color, religion, creed, sex, sexual orientation, pregnancy (including childbirth and related medical conditions), age (as defined under applicable law), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), gender identity or expression, veteran status or any other consideration protected by federal, state or local laws. This policy applies to all areas of employment including recruitment, hiring, training, promotion, compensation, benefits, transfers and other terms and conditions of employment (including training). Any concerns or complaints regarding a violation or potential violation of this policy should be brought forward using the procedure for making complaints set forth in the Anti-Harassment policy.
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.