Maxio was born in April 2021 when Battery Ventures invested $150M to bring together two companies that were each amazing in their own right : SaaSOptics, which streamlined financial operations and analytics for SaaS businesses, and Chargify, the leader in billing and subscription management for B2B SaaS.

Both Chargify and SaaSOptics did amazing work creating must-have tools for CFOs and product leaders. By bringing them together, Maxio has created an opportunity to build tech thats essential not just for CFOs, but also for CEOs, investors, and every other SaaS business operator : a true SaaS-in-a-box platform that will unleash growth for subscription businesses all the way from startup through IPO.

Maxio is more than the sum of its parts. With smart operations and world-class investors behind us, Maxio is in a position to change the way that subscription businesses operateand help transform new businesses to operate more efficiently, scale faster, and reach more customers.

WHAT :

• Act as a hands-on, consultative specialist to guide customers to achieve their desired business results
• Responsible for a designated book of customer accounts to own the commercial relationship for both renewal and expansion
• Work comfortably and credibly with dynamic CEOs, CFOs, and accounting staff in high growth, emerging SaaS businesses
• Provide Maxio product expertise & best practices across the following areas : subscription analytics, revenue recognition accounting, invoicing processes and payments processes.

Dont worry, we will teach you what you need to know, and you will become an expert at subscription financial operations

• Nurture customers to become passionate champions for Maxio because of their satisfaction with our product, processes and people
• Collaborate with management to refine customer retention processes
• Strive to continuously improve skills and demonstrate a willingness to learn and establish best practices

WHO :

• 0-2 years in a customer-facing, account management role at a SaaS company
• 0-2 years in an accounting or finance role in a recurring revenue business
• 0-2 years driving meetings via web conference and phone
• Experience renewing or selling customers B2B SaaS solutions is highly valued
• Experience with integrating & enabling workflows across multiple B2B SaaS products is preferred
• Takes complete ownership of work; pride in every detail
• High emotional intelligence
• Empathy and compassion for our customers problems
• Strategic and critical thinker
• Flexibility to manage multiple customers
• Ability to methodically and rigorously pursue solutions
• Strong organizational and time management abilities
• A technical inclination and ability to gain an in-depth understanding of software
• A thirst for knowledge and growth in a dynamic, emerging company environment
• The adaptability to react quickly and meet customer and market needs
• Desire to be a critical impact player and connect your work to company results

Maxio Benefits & Perks :

• Health, dental, and vision insurance plans
• Medical and dependent care flexible spending accounts
• Paid monthly mental healthcare access with Headspace
• Open PTO - we like to keep this simple...making time for life is important!
• 13 paid standard holidays each year - Including a company-wide Winter Break
• 401(k) savings plan with company match!
• Macbook Laptop
• Paid Parental Leave
• A collaborative, entrepreneurial learning environment with a proven playbook
• Remote / Onsite / Hybrid working options

Maxio is committed to providing all team members a truly unique experience with opportunities for professional development and involvement in multiple dimensions of running and growing our business.

Our commitment to Diversity, Equity, and Inclusion : we are committed to an environment that promotes equality, diversity, and inclusion.

It's important to us that you bring your true self to work every day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise.

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Last updated : 2024-03-07