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SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.
POSITION SUMMARY
The Client Coordinator owns client relationship and production needs from project inception through completion for small-scale clients. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on the packaging, prepress, industry standards and requirements. The Client Coordinator ensures that satisfactory resolution is accomplished when resolving and problem-solving client issues as they are received.
JOB RESPONSIBILITIES
* Manages small scale client-specific projects throughout the lifecycle including project kickoff, monitoring project progress, ensuring on-time delivery and timely invoicing.
* Translates client requests and requirements into detailed, and solution review meetings to ensure client needs and expectations are met.
* Partners with account team members and/or the client during project kickoff and solution review meetings to ensure client needs and expectations are met.
* Ensures conflicts/issues are resolved to keep projects on track and maintains high quality standards in all client deliverables.
* Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
* Builds, supports, and maintains client portal and CRM application.
* Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS
* Bachelor's Degree in Business Administration, Marketing or related field
* 1 years of previous project coordination within a graphics manufacturing environment experience; or equivalent combination of education and experience
* Occasional travel either locally, nationally, and/or internationally may be required.
* High degree of proficiency MS Office Suite, Outlook & Internet applications.
* Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
* Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
* Solid understanding and application of mathematical concepts.
* Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
* Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
* Ability to work with and influence peers and senior management.
* Self-motivated with critical attention to detail, deadlines and reporting.
* Ability to work overtime as necessary
PHYSICAL ASPECTS / WORK ENVIRONMENT
* Regularly required to stand; walk; sit; and talk, hear and see.
* Regularly/Occasionally lift and/or move up to 10 pounds.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.? Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Full Time
$56k-72k (estimate)
04/30/2024
05/13/2024
matw.com
PITTSBURGH, PA
7,500 - 15,000
1850
JOSEPH C BARTOLACCI
$1B - $3B
Business Services
Representing Matthews International's Industrial Technologies segment, the Matthews Industrial Automation division specializes in designing, manufacturing, and distributing a wide offering of technologies and solutions for industrial automation applications including marking and coding, and warehouse automation. In Product Identification, our Matthews Marking Systems and Evolution Inkjet brands are leading global providers of marking and coding solutions, including a full line of printing technologies, consumables and software, to meet branding, traceability and regulatory compliance needs for... industrial and consumer products. Our Warehouse Automation group, Matthews Automation Solutions, delivers advanced software, controls, and material handling systems that improve efficiency in the physical processing of orders for retail and ecommerce distribution centers. Our portfolio - including brands Lightning Pick, Pyramid | Compass, Guidance Automation and RAF Technology - deliver solutions for high-performance order picking, assembly, and sortation, as well as warehouse control and execution systems to maximize material flow and order fulfillment throughput.
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The following is the career advancement route for Client Coordinator positions, which can be used as a reference in future career path planning. As a Client Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Coordinator. You can explore the career advancement for a Client Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Coordinator jobs
Don’t be afraid to ask questions.
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Sign up for training opportunities.
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Build Relationships That Acknowledge the Whole.
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Build Trust Through Communication.
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Create unique landing pages for specific topics.
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Step 3: View the best colleges and universities for Client Coordinator.