POSITION OVERVIEW

The Client Care Coordinator (Social Worker) assesses mental and emotional functioning of residents and administers services for necessary treatment. She/he provides clinical supervision to the Case Managers, through case analysis, service planning and supervisory process. Provides direct treatment services and issues referrals on an as needed basis.

Salary: $50,000 - $56,000

MAJOR DUTIES AND RESPONSIBILITIES

• Assess and evaluate existing, new and prospective clients/families referred by NYC Department of Homeless Services.
• Develops individual living plans (ILPs) for families including all adults and children in the family composition and provides therapeutic support as needed.
• Responsible for the clinical supervision of Case Managers.
• Conducts clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs.
• Participates in clinical caseload conferences and staff meetings.
• Responsible for crisis intervention including on-call via agency phone as needed.
• Coordinates mental health referrals
• Attend trainings and consortium meetings, e.g. with DHS and others to discuss issues pertaining to service delivery.
• Evaluates mental health status for residents on admission by completing comprehensive evaluation (CFEs)
• Coordinates mental health/psychiatric care and referral.
• Develop a resource of network social services providers.
• Develops and facilitates group meetings.
• Monitors resident records for compliance and best practices.
• Functions independently in times of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.
• Regularly assess the safety and well-being of all clients
• Participate in weekly individual and group supervision with Social Work Supervisor.
• Participate in training seminars conducted to enhance and develop clinical skills.
• Function independently in time of facility coverage, including responsibility for appropriate action in crisis situation per agency procedure.
• Assist with reports and program evaluation.
• Reviews progress notes and service plans.
• Monitors client compliance
• Develops strategies for engaging individuals with trauma histories.
• Perform other duties as assigned by the Social Work Supervisor.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES

• Masters Degree in Social Work from an accredited university.

REQUIRED SKILLS AND EXPERIENCE

• Three years of experience, working with the homeless population.
• Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
• Familiarity with DHS regulations and DHS Cares Reporting
• Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans.