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The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000 colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Our objective is to create the most exceptional client experience with the most productive environment and team. Doing so with consistency across the network – giving our clients a unified experience throughout North America while enhancing our client development opportunities. To do so, we operate in an appointment recommended model, allowing us to provide clients with the best possible boutique experience,
including personalized product curation, attention, and services for their creation.
CLIENT EXPERIENCE COORDINATOR - CARTIER, SOHO
Job Mission
Support the execution of the client experience strategy and identify opportunities for improvement in boutique with a 360 view to ensure values and standards are upheld while providing exceptional service. In partnership with boutique management, support the execution of individualized client experience journeys to ensure seamless and memorable experiences fostering brand loyalty. Consistently engage and partner with the overall boutique team to effectively execute all touchpoints of client experience.
Key Responsibilities
Optimize the boutique environment
Maison / industry knowledge and compliance
Teamwork
Qualifications
Education
Industry experience
Technical skills / abilities
Personal skills
Expected Salary Range: $20 to $25.34 (Overtime eligible)
Please note, salaries will be negotiated based on relevant skills and experience.
This position is payrolled through a third party.
Temporary
Retail
$95k-125k (estimate)
04/02/2024
05/31/2024
fondation.cartier.com
Houston, TX
<25
Retail