Where Better Careers Begin!
Massage Envy Olathe Pointe, 14913 W 119th St, Olathe, KS 66062

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Olathe Pointe franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive pay of $45,000 to $60,000 including bonuses and commissions
• 50% Employer-paid healthcare including medical, dental and vision plans
• Matching 401(k)
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• In-depth product and service training
• A free massage, skincare and stretch service each month
• 40% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are sales and numbers driven natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
• 3 years proven customer service and sales experience preferred.
• Retail supervisor and/or management experience required.
• Proven sales success a plus.
• Ability to effectively communicate clinic policies and procedures.
• Ability to work cohesively with others in a fun and fast paced environment.
• Must be customer service oriented and able to communicate effectively with clients, clinic management and sales staff.
• Proficient with Microsoft Office and various computer functions.
• Able to work flexible schedule including nights and weekends

Day-to-Day:

• Coaching a sales team to follow a proven consultative sales model to identify a guest's need for ongoing massage & skin care services.
• Consultatively sell guests on the 'need' for continued therapy based on therapist's Wellness Plan.
• Manage and direct a front desk to provide excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
• Pull and analyze reports to identify areas of focus and additional training needed.
• Assign call lists to staff to make outbound client service phones.
• Observe and coach skills with team. Track results and share with Clinic Manager.
• Conduct one-on-ones weekly along other sales management techniques to keep the sales team focused on results.
• Manage the Sales Team in maintaining a professional front desk and reception area.
• Manage administrative tasks including documenting employee behavior, reviews and staff schedule.
• Various duties as assigned by Owner/Management.

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.Responsibilities:
- Develop and implement strategic sales plans to achieve company goals and objectives
- Identify new market opportunities and potential customers
- Build and maintain strong relationships with existing clients
- Lead and motivate the sales team to meet or exceed sales targets
- Conduct market research and competitor analysis to stay updated on industry trends
- Prepare sales reports and forecasts for management review
- Provide excellent customer service and resolve any customer issues or complaints
- Collaborate with other departments to ensure smooth operations and customer satisfaction

Requirements:
- Proven experience as a Sales Manager or in a similar sales role
- Strong organizational and leadership skills
- Excellent phone etiquette and communication skills
- Proficient in administrative tasks such as managing sales records and reports
- Strong math skills for analyzing sales data and forecasting
- Exceptional time management skills to prioritize tasks effectively

We offer competitive compensation, including a base salary plus commission, as well as the opportunity for career growth within our organization. If you have a passion for sales, excellent leadership abilities, and the drive to succeed, we would love to hear from you.

Please submit your resume along with a cover letter detailing your relevant experience and why you are interested in this position.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person