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Service Manager
$109k-140k (estimate)
Full Time 1 Month Ago
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MASCORP Management is Hiring a Service Manager Near Raynham, MA

About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. As a forward-thinking and tech-savvy automotive group, we're looking for an Assistant Service Manager to support our automotive service operations. As a Service Manager, you'll play a crucial role in shaping the future of automotive service while upholding our core values.

Our Core Values:

  • Customer-Centric: Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction.
  • Family-Oriented: We nurture a family-oriented culture where employees are valued, supported, and treated like family members.
  • Continuous Growth: We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers.
  • Financial Security: We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family.

What We Offer:

  • Competitive daily compensation with wages on demand
  • Enjoy Sundays off for quality family time and a better work-life balance
  • Access to the latest automotive technology in a family-oriented environment
  • Comprehensive paid training to help you succeed and grow within our family
  • Opportunities for rapid career advancement within our tight-knit team
  • 401K plan with matching options to secure your family's future
  • Paid vacation and holidays to cherish moments with your loved ones
  • Health and dental insurance to protect your family's well-being

Responsibilities: 

  • Overseeing day-to-day operations of the automotive service department.
  • Coordinate and schedule service appointments.
  • Interact with customers to gather information about vehicle issues and provide accurate service estimates.
  • Collaborate with technicians to ensure timely completion of repairs and maintenance services.
  • Handle customer inquiries, concerns, and provide updates on service progress.
  • Manage service paperwork, including work orders and invoices.
  • Monitor and maintain inventory levels of parts and suppliers.
  • Assist in implementing and enforcing safety procedures and protocols.
  • Support the Service Manager in analyzing key performance indicators and implementing improvements.
  • Stay informed about industry trends, technologies, and best practices.

Qualifications:

  • Previous experience in the automotive service industry.
  • Strong organizational skills and multitasking skills.
  • Excellent customer service and communication abilities.
  • Basic knowledge of automotive systems and repairs.
  • Ability to work effectively in a team environment. 
  • Proficient computer skills.

Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

Job Summary

JOB TYPE

Full Time

SALARY

$109k-140k (estimate)

POST DATE

04/12/2023

EXPIRATION DATE

07/20/2024

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MASCORP Management
Full Time
$128k-174k (estimate)
1 Week Ago
MASCORP Management
Full Time
$40k-50k (estimate)
1 Week Ago
MASCORP Management
Full Time
$123k-170k (estimate)
1 Month Ago

The job skills required for Service Manager include Customer Service, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
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