Marvis Simpson - State Farm Agency, located in Douglasville, GA, has an immediate opening for a Customer Service Representative. Insurance experience is not required as we will train the right person!

This is a fantastic career opportunity for someone who wants to grow with a respected, professional insurance agency. Motivated and disciplined individuals who have excellent organizational and communication skills are encouraged to apply.

What we provide

• Base Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Responsibilities include but not limited to:

• Establish and develop customer relationships and follow up with customers
• Provide prompt, accurate, and friendly customer service
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing verification
• Become familiar with products, services, and systems
• Contribute to agency success through promoting new business, cross-selling, and new initiatives
• Work with the agent to establish and meet marketing goals

Requirements:

• Property & Casualty and Life Insurance licenses (must be able to obtain)
• Strong verbal/written communication and interpersonal skills
• Good operational computing skill (Microsoft Office, Microsoft Windows, Internet Browsers)
• Work well with teammates to ensure seamless customer experience
• Confident self-starter who works well independently
• Strong analytical and problem-solving capabilities
• Ability to multi-task
• Strong organizational skills
• Client focused
• Clean background