35 Front Desk Supervisor (FT) Jobs in Tempe, AZ
Marriott Phoenix Resort Tempe at the Buttes is Hiring a Front Desk Supervisor (FT) Near Tempe, AZ
- Requires knowledge of discipline-specific policies, procedures and services and general knowledge of other departments in the hotel.
- Requires supervision/management skills.
- Ability to achieve positive guest relations and maximize guest satisfaction.
- Ability to communicate in English. Second language desirable.
- Ability to handle cash and credit transactions.
- Ability to enforce all company rules and SOPs.
- Supervise the shift operations in the Front Office and liaise with sales, reservations, accounting, and the operations departments to ensure smooth operations and achievement of an optimal level of quality service and hospitality.
- Supervise the Front Office employees, empower, coach and counsel, resolve problems, provide open communications and recommend discipline as appropriate.
- Aid in the implementation and administration of company programs. Ensure compliance with SOP's to ensure an optimal level of guest and associate satisfaction.
- Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
- Ensure adequate supplies, monitor and maintain the Front Office systems and equipment to ensure their optimum performance.
- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
- Maintain good working relationships and open lines of communication with all other departments.
- Perform the Manager on Duty/Lobby Ambassador functions as assigned.
Job Summary
Full Time
$32k-44k (estimate)
05/08/2023
05/15/2024
The job skills required for Front Desk Supervisor (FT) include Front Office, Guest Relations, Service Quality, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor (FT) positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor (FT), it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor (FT). You can explore the career advancement for a Front Desk Supervisor (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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