Vehicle detailing service is seeking an Administrative Assistant to join their team! The Admin Assistant plays a pivotal role in ensuring the smooth operation of admin and coordination tasks.

MAIN DUTIES / RESPONSIBILITIES :

• Provide comprehensive administrative support to various departments within the organization, including but not limited to filing, data entry, document preparation, and scheduling appointments.
• Utilize excellent communication skills acquired to manage incoming calls, emails, and inquiries in a professional and efficient manner.
• Serve as a point of contact for internal and external stakeholders, ensuring prompt and accurate responses.
• Apply customer service expertise to address inquiries, resolve issues, and provide support to clients, customers, and colleagues.
• Maintain a high level of professionalism and courtesy in all interactions, reflecting positively on the organization's reputation.
• Assist in the company and maintenance of databases, spreadsheets, and other documentation essential for efficient business operations.
• Ensure accuracy and completeness of data entries and records.
• Coordinate office activities and operations to ensure efficiency and compliance with company policies and procedures.
• Assist in the coordination of meetings, events, and travel arrangements as needed.
• Prepare and maintain various reports, documents, and presentations as required by management. Compile data, possibly analyze trends if necessary, and generate insights to support decision-making processes.
• Utilize problem-solving skills developed to address challenges and find effective solutions in a timely manner.
• Collaborate with team members to troubleshoot issues and improve operational efficiency.
• Provide ad hoc support to other departments and team members as needed, demonstrating flexibility and willingness to contribute to company goals.

Qualifications & Skills :

• High school diploma or equivalent required; additional education or certifications in administration or related fields are a plus.
• Preferably with previous experience working as a Call Center Agent, with a strong understanding of customer service principles and communication techniques.
• Proven experience in administrative support roles, with proficiency in office management software and tools.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders.
• Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Detail-oriented with a focus on accuracy and precision in all aspects of work.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database management systems.
• Ability to work independently with minimal supervision and as part of a collaborative team environment.
1 hour ago