Job Details

Description

OVERVIEW : The Technician Apprentice is responsible for a variety of entry level job duties, to include aspects of detailing, yard work, rigging as well as gaining general knowledge of the sales, service and parts departments.

KEY TASKS :

• Detailing : gain familiarity of products as well as understand nuances involved in boat detailing to include exterior, interior, buff and wax as well as safety guidelines.
• Yard Team : gain understanding of functions of yard personnel to include equipment and machinery operation, proper boat movement and storing procedures as well as yard safety.
• Rigging : gain exposure to new product assembly procedures, Boat builders rigging requirements and MarineMax rigging SSO’s.
• Service : Perform light duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with any other repairs as directed by technician, advisor or service management.
• Service Advisor : gain critical knowledge of customer service, work order management, time card entry, importance of documentation, and working knowledge of service scheduler and SSO
• Parts Department : exposure to all aspects of departmental operations to include over the counter and work order sales processes, parts ordering and inventory maintenance.
• Sales : gain a general overview of the processes associated with the sales and delivery of new boats.
• Interface on daily basis with lead technician and riggers to ensure proper acclimation to role.
• Set up and participate in boat shows and other off-site promotional events
• Maintain a professional and clean personal appearance and workspace for customer viewing.
• Other duties as assigned

KEY RESULT AREAS :

• Internal / external customer satisfaction / FANS.
• Maintain prescribed production and accuracy standards.
• Successful completion of fork truck training.
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Last updated : 2024-03-25