434 Assistant Service Manager Jobs in Sarasota, FL
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MarineMax Brand is Hiring an Assistant Service Manager Near Sarasota, FL
OVERVIEW: The Assistant Service Manager is responsible for providing support to the Service Manager and service team members. Supervises the daily operations within the service department to help to ensure the overall profitability of the department. Provides leadership and direction to the service team.
POSITION RELATIONSHIPS:
Reports To: Service Manager
Key Internal Relationships: Sales Manager, Accounting and Shared Services, Parts Department, Service Department, and Warranty Department
Direct Reports: Service Team Members
KEY TASKS:
- Determine need for repairs through water test, by use of mechanical testing devices, by questioning the customer about the boat’s performance, or by visual inspection of the boat and equipment.
- Estimate cost of repairs and prepare itemized work order listing costs of parts and labor.- Utilizes MarineMax computer systems and database applications (IDS, Scheduler, Cognos) as applicable.
- Assist Service Manager with hiring, training, motivating, counseling and monitoring the performance of all service team members.
- Train and assist Team Leaders to prepare boats in accordance with MarineMax standards and best practices to ensure satisfied customers.
- Provide technical assistance to service technicians as needed.
- Assist Service Manager with monitoring and maintaining the efficiency of the department to ensure profitability, including reviewing the monthly service DOC.
- Inspect quality of work performed as required, prior to delivery to the customer.
- Coordinate and oversee the installation of optional equipment and electronics.
- Maintain a clean and professional facility.
- Implement safe, effective and efficient work procedures.
- Maintain good working relationships with factory and vendors as they relate to product and quality control.
- Oversee the proper maintenance of machinery and docks.
- Other duties as assigned.
KEY RESULT AREAS:
- Internal/external customer satisfaction/FANS
- Timely and accurate completion of work
- Timeliness and effectiveness of problem resolution
- Timeliness and accuracy of paperwork and service files
*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Job Summary
Full Time
$62k-81k (estimate)
10/14/2023
04/20/2024
The job skills required for Assistant Service Manager include Leadership, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
Manage and maintain computerized service requests to track service operations and close completed orders.
02/28/2022: Tacoma, WA
Manage facility to achieve target revenue generation by maintaining service department efficiently.
03/14/2022: Huntsville, AL
Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.
02/03/2022: Elyria, OH
Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.
01/22/2022: Lorain, OH
They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.
02/12/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).
02/11/2022: Moline, IL
The type of business an assistant service manager works for will determine their exact tasks and responsibilities.
02/01/2022: Las Cruces, NM
To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.
01/11/2022: Utica, NY
Resolve queries or complaints professionally, maintaining a polite manner at all times.
03/10/2022: Chattanooga, TN
Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.
03/01/2022: Florence, AL
Step 3: View the best colleges and universities for Assistant Service Manager.
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