2 Customer Service Representative Jobs in Woodstock, CT
manufacturing is Hiring a Customer Service Representative Near Woodstock, CT
- Competitive salary
- Opportunity for advancement
- Training & development
Responsibilities:
- Contribute to the development and maintenance of customer service standards, policies, and procedures.
- Provide feedback on the effectiveness of departmental policies and procedures.
- Support sales staff to achieve customer satisfaction and sales goals.
- Ensure compliance with corporate policies, guidelines, and statutory requirements.
- Collaborate with other departments to resolve issues and improve customer service.
- Generate and distribute daily reports and order acknowledgments.
- Update customer records in the organization's database.
- Provide backup support to other team members.
- Participate in the Continuous Improvement Program to enhance customer service processes.
- Respond to customer inquiries and communications promptly.
- Attend regular customer service department meetings.
- Inform internal staff about advertisements and campaigns impacting customer retention.
- Perform other duties as assigned by management.
- Proven experience in customer service or related field.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work effectively in a team environment.
- Proficiency in MS Office and CRM software.
- Experience with Syteline ERP system is a plus.
- High school diploma or equivalent; additional education or certifications preferred.
Job Summary
Full Time
$39k-49k (estimate)
04/07/2024
06/06/2024
groupmanufacturing.com
RANCHO CORDOVA, CA
50 - 100
1983
$10M - $50M
Related Companies
About manufacturing
Group Manufacturing is a mechanical or industrial engineering company based out of United States.
The job skills required for Customer Service Representative include Customer Service, Customer Satisfaction, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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