Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for...
An experienced, customer-oriented Business Systems Analyst to assist in building a technology strategy and provide the capability to deliver business performance through secure, streamlined and innovative technologies, platforms, and processes.
What You'll Do:
In partnership with the Business Applications Team, our SFDC Architect, Accounting, Order Management and Product Teams, define, configure and deploy capabilities within the Lead to Cash technology stack.
Lead business requirements gathering, process and use case documentation, and solution design to help Sales and Product achieve its acquisition and retention strategies.
Work closely with Accounting, Order Management, Sales and Product Teams to understand, assist and execute against key initiatives, prioritize backlog, and troubleshoot issues.
Work with 3rd party vendors to maintain highly functioning SFDC and CPQ platforms and solutions.
Collaborate with Salesforce Admins, Architects, Business Analysts and Developers to deliver scalable solutions that align to overall Sales & Product strategies.
Configure/Administer SFDC/CPQ Platforms (as needed) and in compliance with Malwarebytes privacy and security policies.
Skills You'll Need To Have:
Bachelor's degree (technical degree preferred).
A minimum of 5 years experience working with Salesforce.com in an Administrative or hands on Business Analyst role, with at least 3 years of Salesforce CPQ experience.
Understand Salesforce CPQ capabilities and limitations; clearly articulate those to customers.
Comfortable building and demonstrating Salesforce CPQ prototypes in Salesforce.
CPQ Integration experience with any Billing, Subscription, Carts and Licensing systems is a plus.
Ability to facilitate communication between business partners and technical delivery teams.
Experience with system integrations and understand how to troubleshoot data discrepancies.
Excellent problem-solving skills and ability to present analytics findings various business teams.
Strong knowledge of overall sales, accounting and operational business processes, with in-depth knowledge of Lead-to-Cash processes preferred.
Exceptional communication skills, both written and verbal
Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills
Benefits and Perks:

• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• 401k company match
• Open Time Off Policy
• Employee Referral Bonus Program

Applicants have rights under the Federal Employment Laws:

• Employee Polygraph Protection Act
• Know Your Rights: Discrimination is Illegal
• Family and Medical Leave Act (FMLA)

Expected salary range for this role is $135-$160k OTE based on experience