Job ID :

Looking for a new Job Opportunity? Malone is hiring for a Customer Service Representative in Lithia Springs, GA.

Highlights :

• Pay Rate : $17.50 / hr
• Full time Hours
• 1st shift : 8 : 00am-5 : 00pm

Responsibilities :

• Responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders, and handling complaints.
• Accurately processes all inbound and outbound paperwork in a timely manner. Checks all orders for special requests, and inputs into Customer Shipping Portals as required.
• Schedule inbound & outbound shipments and ensure driver’s paperwork is complete.
• Maintains metrics, records, and reports as required and ensures that inventory records are current and accurate. Prepares and maintains other records as required
• Process adjustments & produces accurate and timely billing invoices for services rendered.
• Acts as liaison between warehouse personnel, Managers, and the Customer.
• Assists Management in finding solutions to problem areas.

Requirements :

• High School Diploma or equivalent
• Microsoft Office skills required and must be proficient with Excel.

Must be willing to work in warehouse. This is a desk job but it is located on the warehouse floor. It is cool in winter and warm in summer.

• Must have prior experience with some form of Warehouse Management Systems & programs. Some examples : SAP, Red Prairie, AS, Manhattan, Oracle.
• Ability to read and comprehend basic instructions, to interpret documents such as safety rules, operation and maintenance instructions and procedures.
• Ability to write legibly
• Must have good math skills
• Ability to make decisions on customer acceptance based on past experience and fitness for use.
• Data entry skills, typing and 10 Key by touch, minimum 40 words per minute.
• Good interpersonal skills and must be a good communicator, both verbal and written.
Less than 1 hour ago