Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.

Responsibilities:

- Handle inbound and outbound customer calls professionally
- Assist customers with product inquiries, orders, and issue resolution
- Maintain accurate customer records by updating account information
- Utilize communication skills to interact effectively with customers
- Analyze customer feedback to improve services

Skills:

- Proficiency in English; bilingual in Spanish is a plus
- Strong communication skills to effectively interact with customers
- Ability to multitask and prioritize tasks in a fast-paced environment
- Experience in customer service or related field preferred
- Proficient in outbound calling techniques
- Strong analytical skills to assess and address customer needs

If you are a multilingual individual with excellent communication skills and a passion for providing top-notch customer service, we invite you to apply for the Customer Service Representative position.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Sarasota, FL 34243 (Required)

Ability to Relocate:

• Sarasota, FL 34243: Relocate before starting work (Preferred)

Work Location: In person