4 ACCOUNT MANAGER - RENOVATORS/BUILDERS Jobs in Raleigh, NC
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ACCOUNT MANAGER - RENOVATORS/BUILDERS
$64k-87k (estimate)
Full Time
6 Months Ago
Majestic Kitchen & Bath Creations is Hiring an ACCOUNT MANAGER - RENOVATORS/BUILDERS Near Raleigh, NC
Team members of Majestic must align everyday actions with Majestic’s Core Values to ensure delivery of our vison to be the “Most Professional Trade Partner”. We believe our team can deliver certainty to our clients, customers, shareholders and teammates by exemplifying these values with each action.
ESSENTIAL DUTIES & RESPONSIBILITIES
Sales Support
- Create and distribute quotes for customers mainly renovation and small builder accounts.
- Ensure Majestic systems reflects accurate quotes, pricing, discount and product requirements.
- Create and maintain customer records, updating details when contacts change or when customers request quotations or place orders.
Customer Care
- Maintain communication with customers to coordinate appointments or to obtain updated information in order to process quotes and orders in a timely manner.
- Assist with incoming calls and respond to all customer emails and inquiries in a timely manner.
- Monitor customer relations and seek to address any open issues. Track and monitor all open issues.
- Provide subject matter expertise to internal and external customers and to team members through ongoing training and coaching and assisting with handling escalated customer issues as needed.
EDUCATION REQUIREMENTS
- Bachelor’s degree in business, communication, marketing, or related field.
EXPERIENCE REQUIREMENTS
- At least 2 years of experience in marketing, inside sales and sales support.
KNOWLEDGE/SKILL/CORE COMPETENCIES
- Excellent analytical skills
- Good communication and interpersonal skills
- Attention to detail for precise analysis of data
- Strong technology skills and proficient in Microsoft Office Suite, CRM systems and Production systems.
- Time management and multitasking skills with the ability to prioritize tasks.
- Ability to work under pressure and motivation to success in a competitive business environment.
- Ability to work with teams and collaborate to solve challenges and address opportunities
CORE VALUES /ESSENTIAL QUALITIES
This position must understand, enforce, and emulate our core values at all times.
GROWTH - Creates opportunities for our team and company. Simple is smart, and scale is utmost in our decisions.
OWNERSHIP - We think and act on behalf of the entire company, beyond just your team or role. We never say, "it's not my job."
TEAM - We wear our jerseys with pride and embrace our differences. We learn from and value each other as we seek success.
PARTNERSHIP - We build lasting partnerships with our clients, suppliers, trade partners, and addresses.
REPUTATION – Our work is our signature, and our signature is everything. We actively listen and adapt as we strive to lead.
OPTIMIZE - We understand our responsibility to be efficient. We seek to eliminate waste, embed sustainability, and optimize our processes.
Job Summary
JOB TYPE
Full Time
SALARY
$64k-87k (estimate)
POST DATE
12/05/2023
EXPIRATION DATE
06/20/2024
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