Description

• Develop and manage pre-sale support activity plan to assist Sales Rep in developing optimal proposal.

• Coordinate activity and manage plan milestones to ensure timely and efficient completion of pre-sales support.

• Coordinate various activities between Premier support personnel (regional and national) to ensure timely

completion of pre-sale activities.

• Responsible for maintaining a high level of communication between all parties involved in developing the sales

opportunity.

• Develop a detailed transition plan to ensure successful onboarding of new customers.

• Responsible for monitoring and managing the timely completion of all transition project milestones.

• Conduct weekly (and as needed) conference calls with Premier (local and national) and customer transition

team members.

• Identify areas to improve processes, data quality, and system serviceability.

• Identify, investigate, understand and explain trends found in any reporting.

• Identify trends in key sales performance metrics.

• Coordinate all activities with internal (Premier) and external (customer, suppliers, etc.) resources involved in the

transition plan.

• Assist with sales planning and forecasting processes.

• Identify, validate, and execute opportunities for sales performance improvements.

• Organized, detailed orientation, technically (Premier systems, Excel, Web Center, etc.) competent in all phases of

pre-sale and onboarding activities, possess industry related knowledge, pro-active, ability to communicate and

motivate Premier and client team members.

• Ensure all operations are carried out in an appropriate, cost-effective way

• Address defective or recalled goods with quality control personnel, customers, sales representatives, vendors, and others to determine source of trouble and implement corrective action

• Effective decision making and negotiating skills

• Ensure compliance with the internal policies and business rules.

• Ability to communicate professionally

• Drive results with limited supervision.

• Knowledge of financial and accounting principles

• Cross-Departmental Collaboration (e.g. Customer Service, Sales and Vendors)

• Responsible for overall sales reporting

• Assist the definition of project scope, estimates and detailed work plans.

• Assist with special projects as requested.

• Ensure proper completion of contracts, marketing agreements, and documentation of sales targets.

• Monitor the Sales Learning Management System for the Division Manager and track Sales Representative usage

• Daily/Weekly interaction and performance of organic growth opportunities within the current customer base.

• Daily/Weekly interaction with internal Premier Packaging support team and employees.

• Monthly reporting of prospects and projects being worked on to local or Regional Sales Manager.

• Maintain a comprehensive knowledge of Premier Packaging’s products and service offerings.

• Prepare and perform Quarterly Business Review presentations with top clients as depicted by your local or Regional Sales Manager.

• Keep track of and follow aged inventory. Inventory to flow on a 30-day turn cycle

• Fulfill other duties and responsibilities as assigned.

• Analyze and communicate monthly sales progress against major KPIs.

• Analyze sales data to identify actionable insights for the growth team.

• Assist in managing territory and account assignments, which can include modifying data in Salesforce.

• Assist in testing new Salesforce functionality.

• Build and maintain accurate data spreadsheets for reporting and analysis.

• Build process documentation across all Sales team workflows.

• Ensure adherence to our quote to contract processes & policies for our sales team.

• Drive internal improvements and efficiencies within the Sales Operations team.

• Identify and communicate supply / shipping issues that may impact planned business, in dates.

• Identify process inefficiencies, implement solutions and track progress against end goal.

Qualifications