The Business Management Specialist supports the strategic, financial, and operational functions of an architecture and design firm. This role ensures that business processes run efficiently, projects are aligned with firm goals, financial performance is monitored, and internal teams have the support needed to deliver high-quality design work. The specialist works closely with leadership, project managers, designers, and clients to optimize workfl...
We are seeking a professional and customer-focused Remote Chat and Email Representative to handle customer inquiries through online chat and email channels. The ideal candidate is a strong communicator who can provide timely, accurate, and friendly support while representing the company’s brand and values. This role is fully remote and requires strong writing skills, attention to detail, and the ability to multitask.Key Responsibilities • ...
We are seeking a friendly, organized, and professional Virtual Customer Service Representative to provide outstanding support to our customers. This fully remote role involves handling customer inquiries via phone, email, and chat, ensuring timely and accurate solutions while maintaining a high level of satisfaction.Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat • Provide accurate informatio...
We are looking for a detail-oriented and highly organized Virtual Data Entry Assistant to help manage, update, and maintain company records and digital databases. This role involves entering information accurately, reviewing data for errors, and supporting the team with administrative tasks. The ideal candidate is reliable, efficient, and able to work independently in a remote environment.⸻Key Responsibilities • Accurately enter data into ...
The Tier 1 Helpdesk Technician provides first-level technical support to end users by troubleshooting hardware, software, network, and account-related issues. This role focuses on resolving common technical problems, escalating advanced issues to higher-tier support, and ensuring an excellent customer service experience—all in a fully remote environment.ResponsibilitiesProvide first-level support for technical issues including login problems, sof...
