Assistant General Manager

To Work At Maggiano’s You Have To Love People – And Liking Sinatra Doesn’t Hurt!

Our General Managers, Executive Chefs, Restaurant Managers and Sous Chefs are the best in the biz. They coach and lead their teams, delight our Guests, and drive the business forward. Are you a multi-tasker with an ear for priceless feedback and a knack for inspiring your teams to deliver an amazing guest experience, then this is the place for you!

Perks and Benefits to joining the Maggiano’s Family:

• Highly competitive salary positioned at the top 25 percent of the industry
• Medical, Dental, Vision and Life Insurance within 31 days of hire, including domestic partner benefits
• Obtainable quarterly bonuses with an annual potential up to 175% of plan
• Flexible Spending Accounts and Tuition Assistance
• Company Matching 401(K) Retirement Savings Plan
• Paid Time Off
• Dining discounts at Brinker owned brands

Job Summary:

The primary objective of the Assistant General Manager role is to help oversee a multi-faceted high-volume full-service restaurant. As a Maggiano’s Brand Ambassador, you’ll ensure exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest experience we provide in our restaurant. You’ll provide management and hourly team members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals. This role is restaurant based and requires the ability to work nights and weekends and a minimum expectation of work 50 hours per week. Qualified candidates must be highly organized, have the ability to multi-task, detail oriented and be able to provide clear direction.

Key Responsibilities:

Oversee front of house restaurant operations and complex areas of responsibilities including: Service, Banquet and Catering, and Carry Out

Adhere to policies and manage assigned operating systems

Ensure collaboration between kitchen and front of house operations

Represent the Maggiano’s way by doing “Whatever it Takes” to make the guest and teammates feel special by creating a respectful, positive and professional work environment

Manage people by conducting and overseeing the hiring process, along with training, developing and retaining teammates

Be responsible for overseeing training for Shift Leads, Trainers and Teammates

Oversee and adhere to all cash handling procedures

Focus on service and food standards and assist General Manager with weekly inventory and ordering procedures when needed

Be responsible for maximizing financial and operational results, as well as weekly reporting and inventory audits with General Manager oversite

Make appropriate judgement calls under stressful conditions including teammate and guest related issues

Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members’ differences as they make us stronger

Other duties as assigned

What You Bring to the Team:

Minimum of 3-4 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.

Excellent verbal and written communication skills

Ability to read, understand and communicate in English

Demonstrates financial acumen

Fosters and builds an inclusive work environment

About us…

We’re The Original Originator.

Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of “casual dining”. And he knew an original when he found it. Guests in Chicago knew Maggiano’s Little Italy was special when we opened our doors in 1991 on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano’s is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud.

Working With Us Comes With An Extra Helping Of Helping Out!

Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We’ve seen our fair share of weddings, bar mitzvahs, birthdays and baby showers. There’s nothing better than helping create lasting memories in our restaurants and in our community. It’s one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. If this sounds like your cup of espresso, APPLY NOW!

Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.