Mad for Chicken - General Manager Position

We are seeking experienced, dynamic General Managers who are engaged in all aspects of the day-to-day operations at the restaurant. Main responsibilities include restaurant business planning by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses and estimates. Our General Managers are above all responsible for getting (and keeping) guests and staff excited about their experience every day at Mad for Chicken.

General Manager Responsibilities

Meets restaurant financial objectives by preparing strategic forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.

Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

Controls purchases and inventory by monitoring negotiated prices and contracts; using preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.

Maintains operations by adhering to policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.

Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.

Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.

Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Adhere to Federal, State, and local laws in addition to Company policy (regulate compliance with work authorization/ liquor service/ wage and hour laws and, where applicable, break requirements), holds team members and managers accountable to these standards.

Skills & Job Qualifications

2 Years Restaurant Supervisory experience.

Valid NYC Department of Health Food Protection Certificate.

Be Polite, Enthusiastic, High Energy, Respectful, and Hospitable.

Strong leadership skills and the ability to develop future leaders.

Previous restaurant/retail management experience in a fast-paced environment.

The ability to speak, read and write at a high level with guests and staff.

Exceptional guest service skills.

Decision making.

Knowledge of POS Systems, Microsoft Office, 3rd Party Delivery Platforms, email.

Process Improvement, Strategic Planning, Management Proficiency.

Managing Profitability.

Quality Focus.

Always Smile.

General Manager Position with Mad for Chicken – Apply Today!