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Position Summary
To be the liaison between external customers and the Mactac organization regarding the processing, follow-up and expediting of all orders from initial placement to actual delivery. Serves as a customer champion and ensures customer satisfaction in all dealings with Mactac.
Excels at the below duties and responsibilities. Requires minimal management support and supervision to handle all issues. Applies strong technical knowledge, communication skills, problem solving and decision making. Establishes and fosters positive customer relationships. Works effectively with team members, peers and management. Is recognized as an expert in all facets of the CSR role. Has a positive and flexible attitude. Handles accounts of high complexity and/or dollar volume in executing customer requirements.
Key Responsibilities
Scope:
Selection Criteria:
What You'll Love About Us:
Disclaimers:
Full Time
Durable Manufacturing
$50k-66k (estimate)
03/21/2024
04/28/2024
mactac.com
STOW, OH
1,000 - 3,000
1959
ED T LAFORGE
$500M - $1B
Durable Manufacturing
The job skills required for Customer Service Representative include Customer Service, Problem Solving, CSR, Communication Skills, Microsoft Office, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.