Description

Lyon Living proudly offers the following benefits:

• 401K Matching
• Employee Housing Discounts
• Education Reimbursements
• Employee Referral Bonuses

Pay Range: $18.00 - $20.00 per hour

Click here to learn more about Lyon Living

Our teams work hard to maintain a culture that is conducive to creative thinking, empowerment and collaboration. We are currently looking to fill a part-time Resident Experience Specialist position for our newest property, The Ellison, located in Las Vegas, NV.

The Resident Experience Specialist is responsible for building relationships and a sense of community with our residents. This role is responsible for implementing creative resident events and activities and providing superior customer service while addressing the needs of our residents. 

Essential Job Functions:

• Assist with receiving and responding to resident concerns and issues on the amenity deck.
• Assist with community outreach and community partnerships to promote resident events.
• Organize, implement and participate in all onsite and offsite resident functions, including but not limited to breakfasts, holiday events, community gatherings/activities, fitness programs/classes, etc.
• Build and manage relationships with local businesses and vendor partners.
• Create and design flyers, e-blasts (using E-Blast application) and any other promotional materials needed.
• Plan events within monthly budget.
• Increase awareness and maintain all social medial sites.
• Collaborate with the Director of Property Operations, Property Manager, and Marketing team regarding the planning of upcoming social events 
• Update current property website and community boards with upcoming events.
• Maintain sensibility of market presence and community value.
• Create innovative team and resident experiences.
• Assist in conducting community tours for future residents upon request.
• Adhere to the company’s safety program rules, attend safety meetings and perform all duties in a safe manner.
• Perform other duties as assigned.

Requirements

• Ability to demonstrate a commitment to the Company Mission.
• Develop and maintain excellent working relationships with Employees and vendors.
• Must be outgoing and demonstrate excellent customer service skills.
• Utilize great communication, organization and networking skills.
• Maintain a clean, neat, professional appearance in their dress and grooming consistent with high standards of quality and service. 
• Prior customer service experience required.
• Prefers Associates degree (A.A) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education experience
• Prefers Bachelor’s degree (B.A.) from four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experience.
• Proficient in Adobe Creative Suite and/or Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, and Picture Manager.

Send your resume to Careers@lyonliving.com or call (949) 838-1230

Lyon Living is an Equal Opportunity Employer. Employment selection and related decisions are made without regard to race, color, religion, sex, national origin, disability or veteran status. 

Pre-employment background check and drug screening required. Lyon participates in the E-Verify program.