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Lucchese Bootmaker has made Cowboy Boots in Texas for more than 140 years. Lucchese focuses on getting the perfect fitting boot on every customer's foot by offering a unique in-store experience. In addition to Cowboy Boots, Lucchese sells private label and other brand products from America's most-trusted manufacturers. Learn more about Lucchese Bootmaker at www.lucchese.com.
General Summary
The Retail Store Support representative will be on a team dedicated to servicing customer service representatives, retail sales associates, and customers of Lucchese's e-commerce business. This position will carry out a phone, chat, online, and email customer support/service function to ensure that Lucchese customers receive the best possible service and are delighted by their shopping experience. The position collaborates with departments across the company, including marketing, technology, the distribution warehouse, wholesale customer service, and retail customer service, to ensure the highest level of service to our customers.
Experience and Skills Requirements
Physical Requirements:
Schedule:
Nearest Major Market: Texas
Reports to: Customer Service Manager
Job Segment: Customer Service, behavioral and geographic segmentation, demographic
Job Level: Entry
Job Type: Full-time
Full Time
Wholesale
$61k-80k (estimate)
02/25/2024
04/25/2024
lucchese.com
NASHVILLE, TN
200 - 500
1883
Private
GAETANO LUCCHESE
$50M - $200M
Wholesale
Lucchese designs, manufactures and markets footwear such as wedges, flip flops and sandals for men and women.