Position Overview
This is specialized secretarial and administrative support work performed in central office. An employee in this class serves as the principal office support to a Director or equivalent level position. Employees provide office management, administrative, and financial support to the Director and department staff, organizing and carrying out office operations to serve the department. Employees in these positions exercise considerable initiative and discretion, relieving the Director and staff of administrative details, often speaking for or representing the department on matters within their areas of responsibility. The work requires highly developed office skills in computer/software operation, communications, financial maintenance procedures, and office management.

Roles and Responsibilities
• Responds to request for information made from school staffs, central offices personnel, parents, and outside organizations regarding department activities, responding to matters within areas of authority and explaining procedures and requirements to callers; ensures that informational, program, and administrative communications are disseminated to schools, other central office departments, and other organizations as necessary.
• Organizes and implements efficient office systems and procedures; sets up and maintains department filing and record keeping systems; institutes tracking and control procedures to ensure matters are handled expeditiously
• Provides administrative and program specific support to the department director, department staff, and schools staff.
• Provides general guidance and tier II and III support to Administrative Assistant I and IIs.
• Maintains databases containing program data, entering, editing, and correcting data as necessary; produces reports, lists, summaries, and other documents from databases. As necessary, creates databases using spreadsheet or database software; posts and maintains program accounts, entering data from financial transaction documents into computerized accounting spreadsheets or systems; monitors accounts and advises supervisors and school administrators of account status; compiles lists, summaries, and other financial information as requested.
• Maintains logs, appointment schedules, calendars, bulletin boards, reference files/materials, and other department records.

• Participates in arranging events, conferences, meetings, and other activities; assembles information, prepares informational materials, and locates and arranges for necessary space and services; maintains related expense and activity files and records; makes travel arrangements, including hotel and travel reservations; prepares itineraries; processes expense reimbursements.
• Processes department forms and documents such as purchase orders, vouchers, requisitions, personnel actions, and time and attendance reports, and sends to appropriate departments for action; maintains logs of such actions and follows up as necessary.
• Represents the department in meetings as assigned; takes notes and presents or explains department views on matters keeping in mind the mission of LCPS.

Qualifications 

• High School Diploma or GED required
• Experience in performing a variety of specialized and proven general office tasks with deadline and long-range projects simultaneously
• Proficient knowledge of modern office practices and procedures as applied to the organization and implementation of office systems and procedures; effective techniques of office management; the use of full function word processing software and standard office database software; standard office appliances including desktop PCs, standard office software, scanners, printers, photocopiers, and facsimile machines
• Ability to organize and manage office operations for a major organization department of the School District; to perform specialized office and administrative support work accurately and quickly; to communicate effectively; to work cooperatively with others; to work under pressure and/or frequent interruptions
• Ability to take initiative and to handle new duties with limited direction; ability to determine and set work priorities, maintain confidentiality, work independently, and work effectively during periods of heavy workloads; ability to work and respond calmly and efficiently when under pressure
• Ability to assist in the coordination of events, meetings, and committees
• Strong customer service orientation and functioning as primary first level point of contact
• Anticipates long range needs of the office and responds with initiative
• Strong organizational, communication and interpersonal skills

Physical Requirements
The following provides a brief description of physical requirements for this position:
While performing the duties of this job, the employee is regularly talking. expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

FLSA Status: Non-Exempt
Months/Days/Hours: 12 months/254 days, 8 hours per day
Reports to: Director, Construction