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Job Description
The Customer Relations Representative will work within the Customer Relationship Department which focuses on the good operation of sales and service administration of the North American Business Unit.
The position holder will be expected to provide a professional and efficient customer relations administrative function.
This includes tending to all customer inquiries for the supply and process of sale proposals for all products and services offered by the company.
This role is critical in providing the highest levels of customer service to our customers while maximizing the efficiency of sales and service resources.
Responsibilities :
relating to completion of customer orders and resolution of application / delivery issues.
Qualifications
Requirements :
Excellent telephone manner.
Additional Information
This position is not eligible for visa sponsorship.
If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please call the Loma Human Resources Dept.
at (224) 856-8937 to request assistance. No other requests will be acknowledged.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Last updated : 2024-05-13
Full Time
$44k-56k (estimate)
05/13/2024
06/07/2024
loma-cintex.com
<25
The job skills required for Customer representative include Customer Service, Products and Services, Commitment, Microsoft Office, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer representative positions, which can be used as a reference in future career path planning. As a Customer representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer representative. You can explore the career advancement for a Customer representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Representative job description and responsibilities
Identify and assess customers’ needs to achieve satisfaction.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Build sustainable relationships and trust with customer accounts through open and interactive communication.
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Provide accurate, valid and complete information by using the right methods/tools.
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Representative jobs
Customer service representatives need a high school education, on-the-job training and several soft skills.
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Most customer service representative jobs require candidates to complete on-the-job training.
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Proven customer support experience or experience as a Client Service Representative.
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Familiarity with CRM systems and practices.
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Flexibility in having different shifts and rotating schedules.
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Step 3: View the best colleges and universities for Customer Representative.