About the Company:

Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. Logility is a wholly-owned subsidiary of American Software, Inc. (NASDAQ: AMSWA). To learn how Logility can help you make smarter decisions faster, visit www.logility.com.

Responsibilities:

Logility’s next SR Technical Writer will produce and maintain high-quality documentation and other user assistance content that contributes to the successful adoption of products by end-users. This role works collaboratively with developers, quality engineers, product managers, and user experience professionals to equip users to understand and use our products. 

Our Senior Technical Writer will work with internal teams to obtain an in-depth understanding of the product and the documentation requirements while producing high-quality documentation that meets applicable standards and is appropriate for its intended audience. They will need to write easy-to-understand user interface text, online help, technical and developer guides, and other user assistance. This role will need to analyze existing and potential content to identify opportunities for improvement and assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding. The Technical Writer will plan writing processes and set timelines and deadlines while creating or working with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process. Finally, they will need to gather feedback from clients, designers, and other stakeholders to improve technical documents. 

Requirements:

• 5 years of technical writing, instructional design, or knowledge management experience in a technology company 
• Bachelor’s degree or equivalent experience 
• Supply chain industry expertise or demonstrated ability to learn multiple other business domains 
• Basic familiarity with the SDLC and software development 
• Working knowledge of one or more technical writing tools (Such as Adobe RoboHelp, Madcap Flare, or Author-it) 
• Experience creating HTML and CSS required 
• Experience using MkDocs and Markdown is a strong plus 
• Infrequent travel (less than 5% of time)