93 Customer Service Representative Jobs in Anaheim, CA
Lobel Financial is Hiring a Customer Service Representative Near Anaheim, CA
Lobel Financial is searching for professional and courteous Customer Service Representatives to join our Anaheim team. The ideal candidate will have great problem solving skills and excellent telephone etiquette while communicating with customers.
Basic Responsibilities
- Ability to think fast, find answers, and respond to customer issues, in a polite, empathic, and professional voice and manner
- Answer and manage incoming calls, emails, and/or interactive voice response systems
- Create a positive customer experience by assessing the customer's needs and providing correct answers or troubleshooting paths
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team targets, goals, and quotas
- Record, organize and file customer interactions and profile/account changes
- High school degree or equivalent
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and handling phone systems
- Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts
- Excellent time management and prioritization skills
- Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
- Customer-focused for positive customer experience and resolution
- Bilingual Spanish/ English preferred
- 401K with company match
- Medical, dental and vision
- Optional life insurance
- Paid holidays
- Paid vacation and sick days
Job Summary
Full Time
$39k-49k (estimate)
04/25/2024
05/11/2024
lobelfinancial.com
GRAND PRAIRIE, TX
50 - 100
1978
NINA GROSK
$10M - $50M
Business Services
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About Lobel Financial
Lobel Financial is a full spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are headquartered in Southern California and have branch offices coast-to-coast. Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it... with Lobel. Auto dealers choose Lobel for our instant online approvals, quick funding, complimentary DMS, free training and support, and exceptional customer service. If you're a dealer and you're looking for a reliable lending solution, then look no further!
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
