A Career at Little Flower:

Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities.

A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team.

Job Description:

The Assistant Residential Manager for our OPWDD-funded Individualized Residential Alternatives (IRAs) is an essential position and is responsible for assisting the Residential Manager in the daily operations of 2 to 3 residential programs. The Assistant Manager has both administrative and direct support roles and responsibilities, The Assistant Manager will work with the Residential Manager to supervise, lead and develop a competent and professional workforce, ensure compliance with all federal, state and local regulations and maintain a safe, therapeutic and person-centered environment for the people we support. 

Principal Responsibilities:

• Ensure the health and safety as well as the protective oversight of all individuals and staff of assigned programs.
• Respond to on-call emergencies and staffing issues. Utilize an agency phone for on-call access.
• Provide direct support and be the leader on shift at all times.Must have cell phone for all emergencies and updates. 
• Ensure proper communication for the residence, team members, and external partners. 

• Ensure the development and implementation of all aspects of qualitative and regulatory compliant programming within the residence.
• Coordinate staff schedules, develop and supervise an effective and professional team.
• Serve as a professional role model for individuals and staff. 
• Ensure regulatory compliance with all Federal, State and Local governing bodies.
• Ensure Staff Action Plan/Residential Habilitation plans are implemented, and data is documented by DSP staff into the agency’s EMR.

• Must be financially astute as the AM must handle petty cash and resident finances. 
• Follow up on Resident’s Life Plans. 
• Develop, implement and monitor service plans/goals for all individuals living in the residence and ensure timely submission of required paperwork.
• Work collaboratively and effectively with all professional members of the individual’s interdisciplinary team (nurse, BIS, clinicians, colleague providers, Care Coordinator, etc.
• Coordinate recreational activities that are age appropriate and of interest to the individuals supported.

• Communicate with families, day programs, Care Managers, clinicians and other supports to ensure services are integrated and appropriate.
• Maintain positive relationships with community and neighbors, serve as a professional liaison between the local community and the larger agency.
• Monitor and reconcile the personal allowance and financial accounts of individuals.
• Assist in the oversight and reporting of any employee relations and staff disciplinary concerns.
• Participate in all trainings as required. 

• Check work email daily and respond to all emails within 24 hours. 
• Cooperate with the Justice Center, DOH, OPWDD during investigations. 
• Ensure all documentation is in order for audits/surveys and maintain proper organization.
• Assist in supervising dietary and housekeeping needs. Ensure proper purchasing, maintenance, fleet safety, bookkeeping, etc. 
• Cooperatively and effectively work with other departments such as Finance, Human Resources, Quality Assurance, etc.

Minimum Requirements:

• Bachelor’s degree preferred with minimum of 1 year of experience supporting people with intellectual/developmental disabilities may be considered.
• Knowledge of OPWDD service delivery system and regulations a plus.
• Valid NYS driver’s license and good driving record is required.
• SCIP Certified-required

• CPR/AED-required
• AMAP certified-required.
• Clearance through state mandated Background/Fingerprint Check(s) required.
• Must maintain certifications in Strategies in Crisis Intervention and Prevention (SCIP), Approved Medication Administration Personnel (AMAP) and CPR.
• Commitment to company values and adherence to policies is expected.

• Perform other duties as assigned by supervisors and/or senior management.

Travel Requirements:

This position requires travel between 2 to 3 residential programs located in Queens or Nassau County (our one Nassau County IRA is located very close the Queens border). Travel to Little Flower administrative offices for meetings, trainings, etc. is also required. You may be asked to cover for other residences in the Queens/Nassau county region. 

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.