Essential Functions:

• Manage all functions of accounts receivable and credit and collections to ensure receivables are properly controlled
• Manage AR and collections team to ensure all associates are working to fulfill their annual goals and responsibilities while optimizing cross-training
• Coach team members through challenging situations and manage change and related messaging within the department
• Partner with Customer Support Director to optimize the order to cash cycle through continuous improvement
• Ensure compliance with the company’s Credit and Collections Policy
• Supervise cash application for accuracy and efficiency
• Forecast incoming cash flow and develop strategies to optimize working capital
• Ensure collection associates are using sound judgment in regard to the releasing and holding of customer orders
• Ensure customers are setup accurately with proper tax exemption documentation and credit limits
• Manage DSO to achieve cash flow goals
• Lead the month-end closing process for AR including journal entries, reconciliations and reporting
• Recommend and implement process improvements related to AR, credit and collections
• Manage and review audit requests related to AR
• Create and encourage a work environment that promotes teamwork, recognition, mutual respect and excellent customer service
• Special project and tasks as assigned

Education and experience qualifications:

• Bachelor’s degree in accounting or related field
• 3-5 years of experience in Accounting or Finance
• Advanced Microsoft Excel and analytical skills
• Prefer prior experience in Oracle
• Ability to exhibit composure, patience, and confidence
• Self-starter with a proven track record of multi-tasking abilities
• Excellent verbal and written communication skills

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Relationships & Contacts:

Will have contact with all levels of the organization