Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Business Support Specialist to join our team.

REQUIREMENTS

• Experience in Swimming Pool/ Spa Industry preferred but not required
• NetSuite experience preferred but not required
• BigCommerce experience preferred but not required
• Strong communication skills
• Excellent people and negotiation skills
• Detail-oriented and able to manage multiple efforts
• Strong Excel skills required

ESSENTIAL FUNCTIONS

• Primary contact for all communication with vendors regarding product data including, but not limited to price updates, photos, inventory, etc.
• Primary contact for business users regarding vendor product (pricing, item descriptions, item maintenance in all systems, etc.)
• Uses Excel lookup and data analysis to ensure price file data is accurate and compliant to UAG standards
• Secondary support for business applications (BC, CRM, Celigo, NetSuite, etc.)
• Works closely with project and product management teams with the purpose of providing support, analysis updates, raising task blockers
• Assist, as needed, in the capture, analysis, and management of functional and non-functional system requirements
• Supporting all aspects of the project and ticket lifecycle, assisting in the requirements gathering and articulating user, business, and technical requirements
• Builds and maintains strong business relationships with all designated contacts, to share business system and business process knowledge
• Possess a working grasp of current utilization of software, applications and processes
• Participate in assessment conversations with stakeholders to identify business needs and provide recommendations for process enhancements
• Work collaboratively with internal and external stakeholders, as well as the product development team to ensure user needs are met
• Assist in reviewing, testing and evaluating work done by development team(s)
• Assist with the demonstrations to users/owners for process enhancements and report on the results of development delivery items
• A willingness to learn and stay abreast of industry trends that impact all aspects of the business and vendor relations

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

Job Type: Contract

Pay: $59,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• BigCommerce: 1 year (Preferred)
• Negotiation: 1 year (Required)
• Celigo: 1 year (Preferred)
• Business Support Specialist: 2 years (Required)
• NetSuite: 2 years (Preferred)
• Advanced Microsoft Excel: 2 years (Required)
• Vendor management: 2 years (Required)
• Swimming pool/ spa industry: 1 year (Preferred)

Ability to Relocate:

• Las Vegas, NV: Relocate before starting work (Required)

Work Location: In person