Lincare Holdings is Hiring a Customer Service Rep I - PHC Near Denver, CO
Job Description Offering $14.50 - $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction. Job Responsibilities:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Documents calls and intakes in computerized record keeping system (Productivity)
Verifies and updates demographic information such as address and telephone number in computerized records
Qualifications
Read and analyze documents such as patient orders
Comprehend pharmacy prescription terminology
Effectively communicate with co-workers and patients alike
Help with the training of employees
Calculate figures and amounts in reference to frequency and doses dispensed
Apply common sense understanding to carry out oral and written instructions
Education and Experience:
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Must meet any licensing requirements necessary for specific location
Computer entry experience required
Physical Demands: The employee must occasionally lift and/or move up to 10 pounds.