Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400 million rides in 250 cities on 5 continents, replacing an estimated 100 million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

Lime is on the lookout for a Principal Product Manager to join our innovative Rider team. In this pivotal role, you'll be reporting directly to the Head of Product for our Rider team, playing a key role in enhancing and revolutionizing the customer experience through our mobile app and other customer-facing platforms. The ideal candidate thrives in a dynamic startup environment, adept at solving immediate challenges while keeping an eye on long-term strategy. If you're passionate about building, scaling, and contributing to a forward-thinking organization, this is your opportunity to make a significant impact.

What You'll Do:

• Lead the development and optimization of Lime's mobile application to enhance rider experience.
• Collaborate cross-functionally with engineering, design, and marketing teams to implement new features.
• Analyze user feedback and market trends to inform product strategy and roadmaps.
• Drive continuous improvement of the rider journey, focusing on usability and satisfaction.
• Manage the entire product lifecycle from conception to launch and post-launch analysis.
• Prioritize product backlog and development efforts to align with business goals.
• Establish and track key performance indicators to measure product success.
• Engage in customer research and incorporate insights into product development.

• Minimum 10 years of experience in product management within a tech or startup environment.
• Proven track record of managing and launching successful consumer-facing products.
• Strong analytical and problem-solving skills.
• Excellent communication and team collaboration abilities.
• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• Ability to work remotely with a preference for candidates within [XX miles or XX minutes] of a Lime Warehouse.

• The role may require occasional travel to Lime warehouses or other locations for team meetings and product evaluations.

• Experience in mobile app development and UX/UI design.
• Background in customer service or customer experience enhancement.
• MBA or advanced degree in a related field.
• Prior experience in a fast-paced, scaling startup environment.

The anticipated salary range for this position is $144,000.00 - $241,000.00. Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's skills, experience and other qualifications as well as the candidate's location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion.

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Why Lime? 

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: 

Competitive salaries, performance-based annual bonus and pre-IPO equity

Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps

Flexible vacation policies with ample paid holidays tailored to country of residence

Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood

Support for retirement and financial goals with unlimited access to financial advisors

Unlimited, complimentary use of our vehicles in hundreds of cities around the world

Professional growth opportunities through quarterly learning days and top-tier tools

Opportunities to connect across teams and locations to network, socialize and volunteer

Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions

Consistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.