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Lighthouse Works drives real business for real customers and supports and grows Lighthouse Central Florida's rehabilitation training.
While some roles may require proximity to our Orlando office, roles based outside of our Orlando office can sit in any of the following 18 states: AK, AL, FL, GA, IN, KS, KY, LA, MI, MS, NC, OH, OK, SC, TN, TX, VA, WV.
Our promise to you:
The Lighthouse Core Values are the very foundation on which we operate. These values are who we are and who we continually aspire to be: Servant Leadership, Inclusion, Collaboration, Empowerment, and Excellence.
Shift
Monday Friday, Day Shift (Eastern Time)
Location
The community you'll be caring for
Lighthouse Works is a mission-driven, values-based organization providing creative, competitive, and integrated employment opportunities for blind and visually-impaired working-aged individuals. Our business lines deliver high-quality value to customers while at the same time creating exciting career opportunities for candidates who are visually impaired or blind. This position is an integral role on our Contact Center Services Team.
The role you'll contribute
Our Customer Care Professionals are responsible for providing first-class customer service and completing all necessary data appropriately, accurately, and thoroughly.
The value you'll bring to the team
Minimum Qualifications
Preferred Qualifications
The employment policy of Lighthouse Central Florida and Lighthouse Works is to provide equal opportunity to all persons. Our company, therefore, has committed to equal employment opportunity through a positive and continuing affirmative action program. Lighthouse Central Florida and Lighthouse Works will recruit, hire, train, and promote qualified individuals in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military, and veteran status, or disability.
All descriptions have been reviewed to ensure that only essential functions and primary duties have been included. Requirements, skills, and abilities have been determined to be the minimal standards required to perform the positions successfully. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and conditions may be assigned by supervisors as deemed appropriate.
The Americans with Disabilities Act may modify requirements to reasonably accommodate disabled individuals. However, no accommodations will be made that may pose serious health or safety risks to the employee or others or impose undue hardships on the organization.
Education:
Experience:
Demonstrated Knowledge and Skills:
Physical Demands:
Requirements:
For employees living with visual impairments, you must provide documentation from a physician of legal blindness. Legal blindness is defined as: "Central visual acuity does not exceed 20/200 in the better eye with correcting lenses OR whose visual acuity, if better than 20/200, is accompanied by a limit to the field of vision in the better eye to such a degree that its widest diameter subtends an angle no greater than 20 degrees." These conditions are based on the federal Javits-Wagner-O'Day work program for legally blind individuals.
The employment policy of Lighthouse Central Florida and Lighthouse Works is to provide equal opportunity to all persons. Our company, therefore, has committed to equal employment opportunity through a positive and continuing affirmative action program. Lighthouse Central Florida and Lighthouse Works will recruit, hire, train, and promote qualified individuals in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military, and veteran status, or disability.
All descriptions have been reviewed to ensure that only essential functions and primary duties have been included. Requirements, skills, and abilities have been determined to be the minimal standards required to perform the positions successfully. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and conditions may be assigned by supervisors as deemed appropriate.
The Americans with Disabilities Act may modify requirements to reasonably accommodate disabled individuals. However, no accommodations will be made that may pose serious health or safety risks to the employee or others or impose undue hardships on the organization.
Other
$38k-48k (estimate)
05/06/2024
10/15/2024
lighthouseworks.nl
S-Gravenhage
<25
The job skills required for Customer Care Professional include Customer Service, Call Center, Communication Skills, Customer Care, Customer Satisfaction, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Professional positions, which can be used as a reference in future career path planning. As a Customer Care Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Professional. You can explore the career advancement for a Customer Care Professional below and select your interested title to get hiring information.