3 Center supervisor Jobs in Rochester, NY
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Lifetime Assistance is Hiring a Center supervisor Near Rochester, NY
Job Title : Work Center Supervisor
Position Type : Full-Time, Day shift.
Schedule : Monday-Friday 7 : 30am-4pm
Company : Lifetime Assistance, Inc.
About Us : Lifetime Assistance, Inc. is a leading nonprofit organization dedicated to providing comprehensive support services to individuals with developmental and intellectual disabilities.
With a mission to empower individuals and promote their independence, we have proudly served our community since 1978. As the 8th largest employer in Rochester, we are committed to building a team of compassionate professionals who share our vision of enhancing the lives of those we serve.
- SUMMARY : Responsible for day-to-day operations of LAICO Industries and Classified Scanning and Shredding including business development and assessment;
- licensing and certifications; LAICO Café; ISO quality control; inventory management; the upkeep of the facility and all equipment;
interpreting and writing procedures; being on-call for the security alarm system, and assisting the Business Manager in supervising the employees, activities, and operation of LAICO Industries.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned :
- Assist Business Manager with the development and day to day operations of LAICO Industries.
- Assists the Business Manager with supervision, training, oversight, and evaluation of assigned staff. Assigned staff will include but are not limited to, Temp Production Workers, Production Workers, Route Drivers, Scanner Operators, and Document Destruction Technicians.
- Assists the Business Manager with assuring all areas of responsibility to meet OPWDD requirements, Department of Transportation regulations, Department of Labor regulations, Occupational Safety and Health Administration and any other governing body that provides regulations and laws applicable to LAICO Industries.
- Provides coverage in the shredding, scanning, route driver, and production positions when an employee calls off or as applicable.
- Prepares and monitors the route drivers routes and adjusts improve efficiencies and meet customer needs.
- Provides the appropriate oversight to ensure production, inspection, packaging, routing, and shipping procedures are completed according to contract specifications.
- Assures for the safe and efficient storage of LAICO Industries supplies and equipment. Maintains appropriate inventory of supplies needed to fulfill contract obligations.
Keeps accurate inventory records.
- Assists the Business Manager in performing time studies and other analysis to determine areas that require improvement or revision.
- Serves as a role model while promoting positive, professional behaviors and interactions for all staff and consumers. Maintains neat appearance, hygiene, and grooming.
- Assures proper maintenance and repairs of equipment and vehicles.
- Performs all other necessary duties as assigned and assures compliance with agency policies, procedures, and all regulatory requirements.
EDUCATION and / or EXPERIENCE : Bachelor's Degree; or Associates Degree and one year of related experience; or High School diploma or equivalent and two years or related production and / or human services experience.
Must have a valid New York State Driver's License, a reliable vehicle and meet Lifetime Assistance vehicle operator requirements.
Job Posted by ApplicantPro
Last updated : 2024-04-25
Job Summary
Full Time
$61k-77k (estimate)
03/30/2024
05/12/2024
lifetimeassistance.com
Rochester
<25
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The job skills required for Center supervisor include Transportation, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Center supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Center supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Center supervisor positions, which can be used as a reference in future career path planning. As a Center supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Center supervisor. You can explore the career advancement for a Center supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Center Supervisor job description and responsibilities
A Call Center Supervisor organizes and directs the call center staff, assesses their performance and provides feedback as needed.
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A shift supervisor overviews the daily activities and how employees perform during their shift.
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Provide constructive feedback to improve sales and conversions and set targets and goals for the week, month and year.
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Supervisors ensures that agents understand and comply with all call center objectives, performance standards, and policies.
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They motivate the staff and maintain optimum performance in the centre.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Center Supervisor jobs
This Call Center Supervisor job description template can be posted to online job forums and career pages for the recruitment of candidates.
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Aspiring supervisors must remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
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Take note that strong understanding of company products, policies and services are also important for this role.
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To succeed as a call center supervisor, you should be focused on helping your team build the necessary skills and knowledge so they can better support customers.
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Candidates should be able to adapt easily and they must able to interact with different types of people.
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Step 3: View the best colleges and universities for Center Supervisor.
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