Full Time | Ambulatory Healthcare Services10 Months Ago
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LifeBridge Health is Hiring a Customer Service Lead - Environmental Services Near Baltimore, MD
JOB SUMMARY: To ensure the proper cleaning of the patient room occurred, refreshing the room in the early evening thus preparing the room for the patient to sleep. This is done by ensuring each patient room received daily services, trash removal, surfaces disinfected, floors clear of debris/mopped and cleaning of the bathroom daily throughout the campus in-patient units. Perform all duties following safety and disinfection regulations and practices. Assist with training and team development. Complies with all customer service standards as outlined in the EVS 'Patient Experience' program. Supports EVS leadership with delivery of "Action Plan" items and short/long-term goals designed to improve and enhance patient satisfaction and service excellence. Assists where necessary to ensure optimum service to patients has been provided.
REQUIREMENTS: Entry level knowledge; basic employment skills; High School diploma: GED equivalent or High School certificate. Experience 1-3 years.