If you are interested in this position with Labor Finders, please come into our office to complete the application process. The Winnfield office is located at 103 West Boundary Avenue, Winnfield, LA. We take in office applications MON - THUR, please call 318-628-3676 for an appointment. Thank you for your interest in working for Labor Finders.

We are a temp agency and have various ongoing positions that we fill daily/weekly.

*** THIS POSITION IS THURSDAY, FRIDAY, SATURDAY, AND SUNDAY 8AM - 7PM. TRAINING IS MONDAY - FRIDAY 8AM-5PM FOR 3 WEEKS ***

Customer Service Representative

Apply now to express your interest and take the next step to complete your application in our office. Please include a full resume and work history.

Labor Finders is an Equal Opportunity Employer.

Your Job

We are looking for a customer-oriented service representative to provide product/services information as well as accurately and efficiently resolve any developing problems that our customers might face.

The ideal candidate is excited to help customers and works with patience, understanding, and excellent communication. Customer service representatives can step into the customers’ shoes and advocate for them when necessary. Gathering customer feedback, problem solving, and responding efficiently to customer inquiries to maintain high customer satisfaction is the priority.

Your Day

Customer Service responsibilities may include the following:

· Managing high volumes of incoming calls.

· Identifying and assessing customers’ needs.

· Building sustainable relationships and trust with customers through open and interactive communication.

· Providing accurate, valid, and complete information by using the proper tools and training.

· Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution.

· Following communication procedures, guidelines and policies.

· Taking the extra mile to engage customers.

You will need to have the following:

· Proven customer support experience or other experience as a client service representative.

· Strong phone contact, handling skills, and active listening.

· Customer orientation and ability to adapt/respond to different types of people.

· Excellent communication and presentation skills.

· Ability to multi-task, prioritize, and manage time effectively.

· High school degree or equivalent.

Your Gain

What you may gain while on the job:

· Staying active — the job will keep you busy throughout the day.

· Customer service skills — dealing with multiple customers, co-workers and superiors.

· Enhanced communication skills — learning how to talk to diverse sets of customers, co-workers and superiors.

· Problem solving and crisis management skills — avoiding and resolving potential negative customer experiences.

· Teamwork — partnering with co-workers and supervisors to ensure customers are satisfied.

Job Types: Full-time, Temporary

Pay: From $13.00 per hour

Benefits:

• On-the-job training

Experience level:

• Under 1 year

Shift:

• 10 hour shift

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Winnfield, LA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location