Job description

Job Summary

*HOTEL SALES EXPERIENCE REQUIRED*

The position is accountable for handling groups or other customer segments related to opportunities to produce maximum revenue. This position will also be pro-active and will focus on producing business for both the Lexington Marriott City Center and Residence Inn Lexington City Center. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with Marriott standards of excellence. Creates opportunities to grow the account base through customer interactions.

Core Work Activities:

Understanding Market Opportunities & Driving Revenue

• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with counterpart to effectively manage the business opportunity.
• Responds to and manages incoming opportunities for the property.
• Identifies, qualifies and solicits new business to achieve personal and property revenue goals.
• Focuses efforts on accounts with significant potential sales revenue.
• Achieves effective sales plans and actions.
• Works with partners to develop creative ideas and proposals for events.
• Maximizes revenue by upselling packages.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Building Successful Relationships

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Provides excellent customer sales service in order to grow share of the account.
• Manages and develops relationships with key internal and external stakeholders.

Additional Responsibilities

• Utilizes intranet for resources, templates, and information.
• Participates in site visits.
• Develops and facilitate execution of contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.

Performs other duties as assigned and needed.

NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Job Type: Full-time

Salary: From $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Lexington, KY 40507: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Lexington, KY 40507 (Preferred)

Ability to Relocate:

• Lexington, KY 40507: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person