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Retail Operations Associate
Levy Electric New York, NY
$35k-45k (estimate)
Part Time | Business Services 5 Months Ago
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Levy Electric is Hiring a Retail Operations Associate Near New York, NY

Levy Electric is transforming urban mobility with uniquely designed, built-to-own electric scooters. Based in New York, we are one of the leading US-based companies designing lightweight electric vehicles. In addition to direct sales, we also have recently launched a B2B platform that allows independent operators a turnkey solution for launching their own rental fleets using Levy vehicles and software.

Our team is looking for a Retail Operations Associate to help scale our NYC store operations and rental fleet program. This would be a hands on role at first, with the opportunity to grow and lead a team as things progress.

We're looking for enthusiastic applicants that are excited about the rapid shift happening in urban mobility. This is an early stage startup, so being comfortable wearing many hats and getting involved with every aspect of the business is a must. For this role in particular, communication skills are key as there will be heavy interaction with both customers and company partners.

This role would be in-person at our flagship store in Lower East Side - 143 Ludlow Street.

Primary responsibilities:

  • Managing in-store activities across New York City including sales, rentals, and subscriptions.
  • Assisting with customer support for our online e-commerce business - including email, phone, and text channels.
  • Providing post-purchase support and troubleshooting to existing customers.
  • Assisting with in-store repairs and working with our mechanics to see repairs through to completion.
  • Overseeing shipping and logistics for online orders and in-store orders.
  • Implementing and improving technology-enabled operational processes for both the consumer and rental fleet products.
  • Providing feedback on technical issues to our manufacturing and engineering teams.

Minimum qualifications:

  • 2 years of sales, customer support, and/or retail experience and a Bachelor’s degree from an accredited university.
  • Mechanically inclined, as this role will require expertise of our electric scooters and components, along with familiarity of our mobile app based operating system for rentals.
  • Excellent written and verbal communication emails.
  • Strong technical proficiency

Job Summary

JOB TYPE

Part Time

INDUSTRY

Business Services

SALARY

$35k-45k (estimate)

POST DATE

11/17/2022

EXPIRATION DATE

04/21/2023

WEBSITE

levyelectric.com

HEADQUARTERS

RICHMOND HEIGHTS, FL

SIZE

<25

FOUNDED

2018

TYPE

Private

CEO

MARTHA B LEVEY

REVENUE

<$5M

INDUSTRY

Business Services

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The following is the career advancement route for Retail Operations Associate positions, which can be used as a reference in future career path planning. As a Retail Operations Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Operations Associate. You can explore the career advancement for a Retail Operations Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Operations Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Operations Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Operations Associate job description and responsibilities

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Manage day-to-day partnership and operations with supply-chain teams and downstream customers (Distributors, Retailers, etc).

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A store operations associate places merchandise on the floor or shelves of a retail store.

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Retail associates assist customers, process payments, and keep sales floors stocked and organized.

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Supporting the operations manager with the enforcement of company policies and standards.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Operations Associate jobs

Use a unique tracking number, not the asset’s serial number.

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Establish advanced shipping notification.

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Handle tasks efficiently and avoid procrastination.

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Make warehouse safety a top priority.

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An associate degree helps provide the foundational skills and knowledge needed to pursue a variety of careers.

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Step 3: View the best colleges and universities for Retail Operations Associate.

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