Front Of House Manager – A Landmark Burlington, Vermont restaurant is seeking a creative, hands on professional to join our team in a leadership capacity. The right candidate needs to be competent in all aspects of managing a high end, restaurant environment. Full time duties include staff mentoring, Scheduling & onboarding using 7Shifts, Operations of POS system input new menu items & offerings. Working with the Bar Manager & Chef to give back to the community.

The right candidate will be capable of inspiring others to reach the next level both by personal example and by facilitating an atmosphere of teamwork and esprit de corps. Excellent hands-on Customer service skills and a positive attitude are a must for this position. Looking for a person who will keep up the integrity of our brand with top notch service. Enjoy getting to know our amazing customers and offering Unreasonable hospitality.

If you're up for the challenge, an attractive compensation package (commensurate with experience) is offered, including: Paid Vacation time, 401K participation with 4% match, Health Insurance. Vision Insurance and Dental Insurance. Performance & Profit Based Bonus, 50% Discount at all locations and other benefits as offered from time-to-time.

Please provide cover letter, resume and references.

Front of House Manager Mission Statement = A Manager runs the front of the house for a restaurant and ensures the food meets quality standards and is sent out on time. Much of a FOH Manager’s time is spent monitoring the performance of the front of house staff. The FOH Manager observes the Service quality and also makes sure that all safety and sanitation rules are being followed. We are looking for a Front of House Manager to run the service side of the restaurant. You will hire and train servers, bussers, and hosts/hostesses, and ensure that the front-of-house (FOH) runs smoothly. You are ultimately responsible for customer satisfaction, so you must make sure your staff is providing excellent customer service. You must also facilitate a smooth line of communication between the servers and the kitchen. Our ideal candidate has several years of experience working in restaurants, preferably with some time spent in a supervisory role. Keep the day to day operations running smoothly.

A strong base of:

• Emotional Intelligence
• Leadership skills
• Interpersonal skills
• Conflict resolution
• Attention to detail
• Financial understanding.
• Physical stamina to withstand a full shift potentially on their feet.
• Hire and train FOH staff.
• Set and maintain a shift schedule using 7shifts App.
• Oversee day-to-day operations in the FOH
• Ensure customer satisfaction by quickly fixing any issues
• Make sure that the hygiene of FOH Staff and uniforms are cleaned, pressed and professional.
• Enforce Alcohol Laws
• Minimum 5 years of experience in fine dining.
• Capability to multi-task
• Ability to take direction
• Ability to work with composure under pressure
• Possess problem solving skills, self-motivation, and organization
• An effective leader who is able to effectively control his/her time management
• Excellent oral communication and interpersonal skills
• Must have Basic Knowledge of Excel Spreadsheets and Word Software.
• Must have Knowledge of using POS System. (Touchbistro)
• Having Knowledge of OpenTable an on line reservation system is a plus.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Restaurant type:

• Fine dining restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekends as needed

Experience:

• Food & Beverage: 5 years (Required)
• Management: 1 year (Required)

Work Location: In person