“Customers? Customers, everybody! And a lot of 'em! You know what to do. Just like we rehearsed.” If you enjoy watching animated movies like I do with my family then you remember Flo's quote in the movie Cars. This describes our situation at Leslie with customers that need to be served with excellence.

At Leslie Heating, Cooling & Electric, a family owned and operated business for over 30 years. Our vision is: We Comfort Families. We’re in the business to comfort and help families, starting with our each other, our members.

CUSTOMER EXPERIENCE REPRESENTATIVE

We are working to exceed our customer's expectations by providing compelling service experiences. As a member of our Customer Experience Team you are the first person the customer speaks with and the last to ensure we fulfilled our promise to our customer. If they aren't calling us then we are calling them to ensure our service technicians have the right amount of jobs for the day. We also make sure the customer is thrilled with their experience with Leslie, and if they aren't, then you will be part of the team to make it right.

Growth Opportunities Available!

The Job: More of a mission.

The Benefits: Best in class so you and your family are safe.

· Aggressive Pay Plans

· Comprehensive Paid Training

· 100% company paid health, Dental, and Vision insurance for your ENTIRE FAMILY.

· 100% company paid short- and long-term disability & Life

· Competitive Paid Time Off

· 401k with 4% company match

· Take home truck.

· Ongoing training and coaching.

The Team: Our team’s collective effort has made Leslie Heating, Cooling, & Electrical the market leader for 30 years in the Chicagoland area. Here is a short list of recent recognition.

· 2023 Lennox Centurion Outstanding Dealer Performance Award

· 2022 Lennox Centurion Outstanding Dealer Performance Award

· 2021 Lennox Centurion Outstanding Dealer Performance Award

· 2020 Lennox Centurion Outstanding Dealer Performance Award

· 2014 Goodman President’s Club of the Year Award

· 2014 Daikin Comfort Pro Award

Our Customer’s: we have the absolute best clients in the industry. Here’s what they have to say about the Leslie team.

· 4.9 Star - 2000 Google Reviews

“Leslie came to our home to work on our furnace. Absolutely wonderful! They couldn’t be any more professional. Very courteous and polite!” -AJ

“Leslie was professional and knowledgeable. They explained everything clearly and provided options for consideration. I feel confident that I am getting excellent service.” – Carole

We have only 1 opening so if you think this might be your forever work family then let’s start the conversation.

If you join our Leslie Family, how will you make a difference and how will your life be changed? Submit your resume and let’s share a cup of coffee and talk about it.

Job Type: Full-time

Pay: $37,440.00 - $43,680.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Work Location: In person